Director of Hospitality - Camp Casey

YMCA
Salary
$80,184.00
$84,739.00
How to Apply
Apply Online
Resumes Accepted Until
Come join us in the beautiful Pacific Northwest
Job Description

The Hospitality Director is responsible for ensuring that every guest, camper, and staff member at YMCA Camp Casey experiences a clean, safe, and welcoming environment. This position oversees all aspects of food service and housekeeping operations at Camp Casey, ensuring that meals, lodging, and facilities reflect the YMCA’s values of caring, honesty, respect, and responsibility. 

The Hospitality Director provides strategic leadership for Camp Casey’s dining and lodging services, including menu development, meal preparation, sanitation, housekeeping standards, scheduling, and staff training. This role ensures operational excellence, regulatory compliance, and guest satisfaction while fostering a culture of service and community. This position ensures that all meals served to guests and campers are nutritious, safe, and aligned with YMCA values and serves as the lead cook for shifts depending on the number of campers and guests on site. The Hospitality Director will supervise a kitchen staff that includes the Food Service Lead and several Food Service Staff, in addition to the Housekeeping Lead and Housekeepers.

Job Duties/Responsibilities: 

·         Provide overall leadership, direction, and management for Camp Casey’s hospitality operations, including food service and housekeeping.

·         Plan, prepare, and oversee high-quality meal service for on-site campers, YMCA travel camp groups, conference group guests, and community programs – including breakfast, lunch, dinner, and snacks.

·         Create and maintain menus that reflect YMCA values of healthy living and sustainability while meeting diverse dietary needs.

·         Serve as lead cook or kitchen supervisor during high-volume periods or staff shortages.

·         Recruit, hire, train, schedule, supervise, and mentor kitchen and housekeeping staff, including seasonal staff; evaluate performance and provide ongoing coaching to support professional growth and program success.

·         Ensure compliance with all food safety, sanitation, accreditation, and health regulations.

·         Manage inventory, purchasing, and vendor relationships to maintain cost control and reduce waste.

·         Collaborate with Camp Casey staff to integrate food service into program experiences (e.g., themed meals, nutrition education).

·         Provide leadership for the development, monitoring, and oversight of budgets and day-to-day fiscal operations for all assigned program areas.

·         Oversee cleaning, maintenance, and organization of kitchen and dining facilities.

·         Establish and monitor cleaning protocols, schedules, and inspection checklists in compliance with YMCA and health standards.

·         Order and manage inventory of cleaning supplies, linens, and housekeeping equipment.

·         Maintain positive, professional relationships with guests, staff, and community partners.

·         Support YMCA fundraising, advancement, and special events as needed.

·         Actively participate in assigned YMCA of Snohomish County Advancement Teams and Branch Leadership Teams.

·         Participate in and support annual fundraising efforts and special events.

·         Interact with campers, conference groups, and retreats daily, demonstrating professionalism and strong interpersonal skills.

·         Perform other duties as assigned.

Qualifications

Minimum Age: 21

·         Two or more years of food service management experience, preferably in a camp, school, or institutional kitchen.

·         Demonstrated knowledge of nutrition, menu planning, and dietary accommodations.

·         Current Food Handler’s Permit (required) and ServSafe Certification (preferred).

·         Experience supervising and training kitchen and/or housekeeping staff.

·         Strong organizational and budgeting skills.

·         Ability to work a flexible schedule, including evenings, weekends, and summers.

·         Ability to lift up to 50 pounds and stand for extended periods.

·         Experience working with individuals and communities of diverse backgrounds and abilities.

·         Valid Washington State driver’s license preferred. Pre-employment current driver abstract required (available online through Dept. of Licensing)

·         Minimum two years driving experience with clean driving record

·         Fluency in second language desired

Essential Functions

Physical and Mental Demands:  The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.  

Physical Demands: 

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard kitchen equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Mental Demands:

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with members, staff, volunteers, and others encountered in the course of work, some of whom may be dissatisfied individuals.

Working Conditions:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically interaction with others is busy, constant and occasionally interruptive. Work may be demanding at times. May require ability to work irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job descriptions represent a general outline of job duties, functions and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.

Cause-Driven Leadership Competencies

Y Culture:

·         Build relationships with a diverse membership base in culturally responsive ways, connect members with one another and to the YMCA

·         Exhibit Caring, Honesty, Respect and Responsibility

·         Complete required training and certifications within established guidelines

Embrace Multi-Team Leader Core Competencies:

Mission Advancement: 

·         Reinforces the Y’s values within the organization and the community 

·         Effectively communicates the benefits and impact of the Ys efforts for all stakeholders

·         Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels

·         Secures resources and support for all philanthropic endeavors 

Collaboration: 

·         Develops strategies to ensure staff and volunteers reflect the community

·         Builds and nurtures strategic relationships to enhance support for the Y

·         Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals

·         Communicates for influence to attain buy-in and support of goals 

·         Provides tools and resources for the development of others

Operational Effectiveness: 

·         Integrates multiple thinking processes to make decisions 

·         Involves members and community in the development of programs and activities

·         Ensures execution of plans

·         Institutes sound accounting procedures, investment policies, and financial controls 

·         Assigns clear accountability and ensures continuous improvement

Personal Growth: 

·         Fosters a learning environment embracing diverse abilities and approaches

·         Creates a sense of urgency and positive tension to support change 

·         Anticipates challenges that can sidetrack or derail growth and personal learning 

·         Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology