Aquatics Director

· Develops and implements a comprehensive aquatics program plan of open swim time, classes and swim team practices, member times and meets with special consideration to best practices for diversity, inclusion, equity and accessibility.

· Promotes and incorporates the Y’s core values and character development model into all program activities

· Supervises staff responsible for lifeguarding, swim instruction, First Aid and CPR training

· Monitors daily pool operations to adhere to all state, local, YMCA health and safety regulations

· Conducts and ensures proper maintenance and cleanliness of pool, aquatics facilities and equipment, secures and schedules pool facilities, maintains records of pool chemical levels and maintenance

· Participates in the strategic planning for the department, develops, reviews and monitors annual department budget to meet fiscal objectives, makes adjustments and updates as needed and creates draft budgets

· Recruits, trains, develops and supervises all program staff including the BYSC Head

Coach, Swim Lessons Manager, head lifeguards, lifeguards and swim instructors

· Supports the BYSC program and head coach

· Schedules, monitors, supports, maintains regular communication with, and verifies and submits payroll for aquatics staff.

· Hires and trains staff and conducts annual employee reviews

· Maintains records of staff certifications

· Works to achieve program enrollment goals and other departmental goals and objectives, compiles program statistics and reports, assists in the marketing and distribution of program information

· Works with other departments to innovate and expand pool and aquatics offerings

· Develops and maintains collaborative relationships with other community organizations

· Provides exemplary customer service to program participants’ families (registration help, billing help, schedule changes, questions, etc.)

· Provide positive customer service experience to program families (registration and billing assistance as needed, schedule changes, questions, etc.), responds to inquiries and complaints in a timely manner

· Responsible for safety of the individuals using the facilities and in programs and for the oversight and completion of required incident documentation

· Learns and uses participant names to build relationships and small communities and kindred groups

Completes required child sexual abuse prevention training and complies with legal and ethical obligation as a mandatory reporter of suspected child abuse and cooperates fully with any investigation of such abuse

Performs other duties as assigned