Camp Director

• Ability to successfully plan, develop, deliver, and evaluate camp programs.

• Recruit, hire, and train seasonal staff for summer overnight camp and wilderness trip programs.

• Develop and implement budgeting strategies.

• Create and execute a marketing & promotion plan for camp that results in improved camper enrollment and retention over multiple years.

• Cultivate relationships with campers, staff, families, alumni, donors, volunteers, community members, and partners.

• Manage all camp support services (food service, healthcare, office/store, and general maintenance).

• Comply with all regulations and standards (Michigan LARA, ACA, YMCA, etc.).

• Oversee implementation of safety & risk management expectations in all areas.

• Participate in annual philanthropy initiatives and special events.

• Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.

Knowledge, Skills, & Experience:

• Experience in wilderness programming and adventure-based activities, including a strong background in safety and risk management.

• Deep understanding of relevant regulations and best practices in camp administration.

• Proven ability to inspire, guide, and support individuals towards personal growth and leadership.

• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.

• Exceptional problem-solving skills and a calm demeanor in stressful or crisis situations.

• Excellent communication skills, with a talent for engaging and motivating diverse teams.

• Innovative and creative thinking to enhance program delivery and address challenges.

• Experience in developing and implementing effective training programs for staff and volunteers.

• Ability to evaluate program effectiveness and adapt based on feedback and emerging trends in outdoor education.

Program Development and Implementation:

• Supervise and Collaborate with the Program Director - Wilderness, Adventure, & Retreat Programs.

• Co-design, plan, and execute diverse wilderness programs, including camping, backpacking, and adventure activities.

• Co-develop and maintain a comprehensive curriculum that aligns with the YMCA’s educational and recreational goals.

• Continuously evaluate and enhance program content based on participant feedback and industry trends.

• Ensure all wilderness trips are well-prepared, with proper equipment, food, and orientation for leaders and campers.

• Collaborate with the summer leadership team to ensure a successful camping season and support on-site programs as needed.

• Oversee the management and supervision of adventure courses and activities, including ropes courses, zip lines, climbing walls, and other outdoor challenges.

• Co-develop and update program curricula, ensuring activities meet safety standards and educational goals.

• Co-coordinate scheduling and logistics for adventure programs, including group bookings and special events.

Staff Leadership and Management:

• Recruit, train, and supervise camp administrative and counseling staff, as well as wilderness and adventure program staff and volunteers.

• Plan and conduct staff training, meetings, and professional development sessions.

• Provide ongoing coaching, evaluate staff performance, and offer constructive feedback.

• Conduct regular performance evaluations and provide feedback and development opportunities.

• Ensure staff adherence to safety protocols, customer service standards, and operational procedures.

Safety, Risk, and Logistics Management:

• Develop and enforce safety protocols and emergency procedures for all wilderness and adventure-based programs.

• Conduct regular safety training and ensure adherence to safety standards.

• Monitor and address risk management issues, including crisis management and emergency procedures.

• Oversee the management of logistics for trip-related travel, including scheduling and ensuring timely departures and returns.

• Assist with accident/incident reporting and risk management training, including vehicle maintenance and logs.

• Oversee and facilitate high standards of safety, including regular inspection and maintenance of equipment and high and low adventure facilities.

• Implement and enforce safety policies and procedures, including emergency response plans.

• Stay updated on industry standards and regulations, ensuring compliance with local, state, and federal laws.

Customer Experience:

• Gather and analyze feedback from customers to continuously improve all camp programs.

• Ensure a high level of customer satisfaction by delivering exceptional overnight and wilderness tripping experiences and addressing any issues or concerns promptly.

• Co-develop and implement strategies to enhance camper/guest engagement and satisfaction.

• Gather and analyze feedback from participants to continuously improve programs.

Budget and Administrative Duties:

• Prepare and manage the budget for Camp Arbutus Hayo-Went-Ha. 

• Oversee maintenance and inventory management.

• Identify and manage funding opportunities, including grants and sponsorships.  

• Maintain accurate records of program activities, participant data, and staff performance.

• Prepare reports and documentation as required by the Camp Director and stakeholders.

• Ensure compliance with YMCA policies and local, state, and federal regulations.

Additional Responsibilities:

•  Collaborate with other camp departments to ensure a cohesive camp experience.

• Monitor and evaluate camp procedures and facilities, suggesting improvements as needed.

• Perform other duties as assigned by the Camp Director to support the overall mission of the camp.