Health & Wellness Director

We're hiring a Health & Wellness Director at the Hays Communities YMCA.
Job Description

How you Will Power our Purpose (Job Summary)

As a Health & Wellness Director, you will play a critical role in ensuring the staff is successful in delivering a high-quality program and class experience to all members by coaching and providing ongoing training. You will manage, develop, and implement strategies to successfully meet department targets with regard to revenue generation as well as promote health and wellness benefits. The position reports to the Executive staff. This is a full-time role based out of one of the centers at the Austin Y. 

You will also support the enterprise's commitment to diversity, equity, inclusion, and belonging (DEIB) and the core character values of the YMCA. Reporting directly to the Executive Director/Associate Center Executive, you will partner closely with other senior leaders throughout the enterprise to achieve outcomes.



What You Bring to the Community Enterprise

Education & Experience

  • A bachelor's degree or a blend of education, professional experience, and training.
  • Five or more years of direct experience managing staff, a minimum of 3 years in the fitness industry.
  • Current nationally accredited personal training certification (ACSM, NASM, MSCA, ACE).
  • Bilingual (Spanish/English) strongly preferred.
  • Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
  • Ability to apply knowledge of accounting and finance basics.

You're a Cause-Driven Leader-- You are effective at:

    • Advancing our mission and cause -- providing visionary leadership to ensure resources are mobilized to adapt to new challenges and needs in the community.
    • Building relationships -- connecting people to the Y's cause by developing inclusive relationships, partnerships, and collaborations to co-create solutions to pressing social needs.
    • Leading operations -- ensuring relevance, effectiveness, and sustainability of the organization so we can continue to fulfill our promise to the community.
    • Developing and inspiring people -- supporting the holistic development of self and others so everyone can embrace the Y's cause, sustain our culture, and inspire others to action.

Physical Requirements

While performing the duties of this job, the staff member must be able to sustain long periods of active work. Ability to conduct one-on-one training, small or large group classes, and activities that last up to an hour or so in duration. Ability to perform all physical aspects of the position; including sitting, talking, typing on a computer, leading class, walking, standing, bending, reaching, and lifting weights or objects of 50-75lbs. safely. (i.e., weights, some light machinery within the fitness center, etc.). Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.


Essential Functions

How You Will Make an Impact (Essential Functions)

Y Experience Leadership & Results (75%)

Performance Achievement & Results

  • Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals.
  • Models inclusive leadership behaviors and embraces all dimensions of diversity -- building strong teams that apply their diverse skills and perspectives to our mission.
  • Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure.
  • Responsible for successful Strategic Plan metrics, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to meet strategic goals and objectives.
  • Implements a goal-based leadership approach (OKR methodology) and ensures the development department is actively working towards supporting organizational-level objectives and key results. Conducts Cycle Check-ins and the Annual Check-In with direct reports to ensure progress with OKRs, providing ongoing coaching and feedback, and discuss development opportunities.

Y Experience: Program Management & Operational Excellence

  • Verify that all fitness personnel possess appropriate certifications and maintain up-to-date certification records.
  • Supervise timely communication between staff and participants.
  • Manage personal training and group sessions for members.
  • Develop and execute comprehensive health and wellness programs, focusing on goals such as member retention, program improvement, membership expansion, and revenue growth.
  • Innovate and implement creative initiatives to enhance member relations and retention rates.
  • Analyze feedback from members, programs, and instructors to continually improve offerings.
  • Coordinate program registration and participant engagement efforts.
  • Keep up with current training methodologies and wellness trends.
  • Conduct regular program audits to ensure adherence to high customer service standards and provide constructive feedback.
  • Oversee administrative tasks to maintain operational efficiency.
  • Address member and community inquiries and grievances promptly, courteously, and professionally.

Fiscal Management

  • Oversees the fitness budget to achieve monthly revenue targets through the development and execution of strategies aimed at surpassing program participation goals.
  • Manages the scheduling of fitness staff hours entails organizing work shifts, assigning schedules based on staff availability and facility needs, and ensuring smooth operations by adjusting staffing as necessary.


  • Assist the Executive team in developing strong relationships with donors and co-lead the internal portion of the Annual Campaign fundraiser.

Marketing & Community Y Brand (25%)

  • Build personal and meaningful relationships with the wider community to advance the Y Mission
  • Cultivate collaboration with other mission-based organizations.
  • Represent the Y vision and voice in the wider community.
  • Implement association strategies for promotions and initiatives designed to grow membership.
  • Complete all duties as assigned.


Work Location

465 Buda Sportsplex Drive, Buda, Texas 78610   About Us

The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life, and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.

Additional Information

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We Take Care of Our People

Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.

  • Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
  • Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
  • Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
  • Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,000 annually.


Pay Range $51,000 - $55,000 annual salary, DOE