Associate Executive Director

We're hiring an Associate Executive Director at our Northwest Family YMCA! 
Job Description

How You will Power our Purpose  (Job Summary)

The Associate Executive Director is a transformative leader driving the center to successfully execute the organization's strategic imperatives to be a charity, partner, and employer of choice for years to come. You will lead, coach, and hold others accountable for creating a transformative Y Experience. You will be responsible for critical center operations and workstreams and creating a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors, and stimulates growth and innovation. Innovation will be a crucial area of growth for all Associate Executive Directors through mastering, demonstrating, and coaching others in design thinking and social entrepreneurship.

You will also support the enterprise's commitment to diversity, equity, inclusion, and belonging (DEIB) and the core character values of the YMCA. Reporting directly to the Executive Director/Associate Vice President of Operations, you will partner closely with other senior leaders throughout the enterprise to achieve outcomes. 



What You Bring to the Community Enterprise:

Education & Experience

  • You have a bachelor's degree or equivalent experience
  • Five or more years of management experience, preferably in a YMCA or other nonprofit agency
  • Ability to direct assigned operations, including volunteer development, staff supervision, development, and monitoring of budgets, marketing, and program development
  • Thorough understanding of the nature of the YMCA movement, volunteers, and staff in accomplishing the YMCA goals, objectives, and mission in the community
  • Experience in and willingness to learn design thinking
  You're a Cause-Drive Leader -- You are effective at:
  • Advancing our mission and cause -- providing visionary leadership to ensure resources are mobilized to adapt to new challenges and needs in the community
  • Building relationships -- connecting people to the Y's cause by developing inclusive relationships, partnerships, and collaborations to co-create solutions to pressing social needs
  • Leading operations -- ensuring relevance, effectiveness, and sustainability of the organization so we can continue to fulfill our promise to the community
  • Developing and inspiring people -- supporting the holistic development of self and others so everyone can embrace the Y's cause, sustain our culture, and inspire others to action


Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Essential Functions

How You Will Make an Impact (Essential Functions):

Y Experience Leadership & Results (60%)


Performance Achievement & Results

  • Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals
  • Models inclusive leadership behaviors and embraces all dimensions of diversity -- building strong teams that apply their diverse skills and perspectives to our mission
  • Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure
  • Responsible for successful Strategic Plan metrics, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to meet strategic goals and objectives
  • Implements a goal-based leadership approach (OKR methodology) and ensures the development department is actively working towards supporting organizational-level objectives and key results. Conducts quarterly Check-ins and the Annual Check-In with direct reports to ensure progress with OKRs, providing ongoing coaching and feedback, and discuss development opportunities


Facility Management

  • Ensure the facility and equipment are well-maintained, safe, and clean, following association guidelines and practices
  • Conducts a monthly walkthrough of the center with the Executive Director/Associate Vice President of Operations and a quarterly walkthrough with the Chief Operations Officer and association facilities lead


Fiscal Management

  • Manages the budgeting process so that resources are devoted to top priorities and strategic objectives
  • Identifies growth opportunities, conducts forecasting monthly, and corrects financial deficiencies on a timely basis
  • Develops and reviews monthly variance reports with the Executive Director/Associate Vice President of Operations, implementing action plans to stay on plan with the annual budget


Y Experience: Membership & Programs

  • Oversees center membership and program enrollment growth while ensuring a high-quality and transformative Y Experience as demonstrated by net-promoter scores and other experience metrics
  • Develops and fully understands member/customer value proposition and key attributes of core programs and products
  • Ensure high-quality programs and excellent customer service, moving quickly on staffing decisions to ensure only those strong in customer service serve our members
  • Develops and implements high-quality member engagement strategies and programs to support center and association goals and strategies
  • Establishes plans for expanding programs and services in harmony with overall YMCA objectives and key results
  • Stays current on trend identification and implications for the center in the following areas: Membership, Aquatics, Health and Wellness, Youth and Family Programs, and other programs and initiatives operated by their assigned centers
  • Stays current and provides a quarterly update to the Executive Director/Associate Vice President of Operations, discussing other providers in the service areas along with their offerings, value proposition, and critical attributes, developing an action plan on how the Y remains relevant in its programs and services



  • Drives successful fund-raising and financial development, working with assigned Executive Director/Associate Vice President of Operations and Development Team to meet quarter and annual objectives
  • Meets every quarter with the Executive Director/Associate Vice President of the Operations and Development Team to ensure the center progresses toward the fundraising goal
  • Ensures strong board/volunteer and staff participation
  • Partners with Executive Directors/Associate Vice President of Operations and youth development leaders (Extend-A-Care) to build strong partnerships with school districts and other educational entities and ensure a compelling philanthropic case and center connection to YMCA youth development programs in the service area


Marketing & Community Y Brand  (20%)

  • Builds bridges within the community so that all segments of society have access to the Y
  • Effectively communicates community benefit and the Y's impact on all stakeholders (e.g., staff, volunteers, members, and community leaders) and develops positive working and collaborative relationships with other organizations, businesses, and governmental entities
  • Enhances the Y's reputation in the community by engaging with partners, businesses, school districts, and other non-profit organizations invested in strengthening the community
  • Ensures center execution on all aspects of association marketing strategies and campaigns
  • Ensures implementation of internal marketing efforts (i.e., activating staff for referral programs) and consistent social media engagement through center channels


Association & Innovation Initiatives (20%)

  • Leads and models design thinking and social entrepreneurship practices to develop innovative solutions to community needs, community and association-wide opportunities, and challenges
  • Works to master, demonstrate, and coach others in design thinking and social entrepreneurship to establish a strong culture of social innovation
  • Serves as project teams for assigned innovation projects designed to incubate new products and services, and/or improve systems and processes
  • Serves on Association-level impact teams, task forces, and committees as needed
  • Other duties as assigned


Work Location

5807 McNeil Drive, Austin, Texas 78729

  About Us

The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life, and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.


Additional Information

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  We Take Care of Our People   Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.
  • Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees
  • Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future
  • Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave
  • Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,000 annually
  Pay Range $85,000- $93,500 annual salary, DOE