Senior Program Director

JOB IDENTIFICATION: Job Title: Senior Program Director FLSA Status: Full-time, Exempt Reports to: COO
Job Description


Oversees all programming operations at all facilities, focusing on quality and growth while providing supervision and mentoring for all program staff. 


·        Bachelor's degree in Early Education, Human Services, Social Services, or equivalent preferred.

·         Four or more years of management experience, preferably in a YMCA or other nonprofit agency.

·         Ability to direct total operations through supervision of staff, development and monitoring of branch budget, marketing and public relations, and program development.

·         Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

·         Proven track record of developing authentic relationships with others.

·         This position requires on-site presence; remote work is not an option

·         CPR and First Aid certifications will be required.

Essential Functions

·        Works with COO in hiring, training, and supervision of staff.

·        Responsible for leadership and career development, retention, recognition, and employee communication of program directors. Enforces Y culture, goal setting, and policy implementation.

·        Works with COO to develop the program operating budgets for approval. Once passed, manages and monitors the budget to meet or exceed financial targets.

·        Develops and directs quality relationship-based, member-focused programs and models relationship-building skills in all interactions with staff, volunteers, members, and community.

·        Fosters a climate of motivation to develop member-focused programs and implements a program evaluation system to guarantee they support the Ys mission and cause.

·        Spends time on the front-line observing programs, interacting with members, participants and parents of participants.

·        Works with the Marketing team to ensure effective communication and marketing efforts for both Association-wide messaging and Branch communications.

·        Works with Association staff in the development and implementation of Association-wide strategic plan.

·        Communicates fluently in both written and verbal settings for influence to attain buy-in and support of the YMCA.