Aquatics Manager at Black Mountain YMCA

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Job Description

As the Aquatics Manager, you will create a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures. You will build positive relationships with members and program participants through effective listening and verbal skills and creatively finds ways to connect them to one another and the Y community. You will ensure the quality of service and safety of all members and program participants within the pool area.

  • Bachelor's degree in human services, social services, business, or equivalent is preferred. Directly relevant work experience will be considered.
  • Two or more years of management experience, preferably in a YMCA or other nonprofit agency.
  • Team Leader certification is preferred or obtained within two years from the date of hire.
  • CPR and First Aid certifications are required within 30 days of hire.
  • Lifeguard Certification is required within 30 days of hire. 

Knowledge, Skills, and Abilities

  • Ability to perform all necessary rescue and survival skills and all lifeguard prerequisite skills.
  • Able to communicate verbally with good voice projection and clarity.
  • Ability to direct department operations through volunteer development, staff supervision, development and monitoring of branch budget, marketing and public relations, and program development.
Essential Functions
  • Knows and understands all YMCA of WNC Aquatics policies and procedures; ensures that all procedures are followed, and policies are consistently enforced.
  • Assists or is able to lead efforts in recruiting, orientation, and on-site training of new lifeguard staff.
  • Abides by the YMCA of WNC Association Aquatics Manual and/or department variation and ensures new lifeguard staff understands and abides by.
  • Coordinates scheduling of all aquatic staff.
  • Continually ensures that aquatic staff maintain required certifications and are aware of the expiration dates of their current certifications.
  • Assists in or leads all required aquatic staff training and meetings.
  • Performs and documents drop drills and aquatic quick checks for the aquatic team as needed.
  • Coordinates scheduling of aquatic programming as needed and developing and implementing new aquatics programs.
  • Serves as a swim lessons instructor and lifeguard as needed.
  • Be able to manage pool rental scheduling, completing paperwork, and set-up/breakdown.
  • Performs daily office work as needed, such as filing, copying, record keeping, and payroll completion.
    • Ensures that all necessary paperwork and forms are available and accurately completed by the aquatic staff.
  • Always champions the YMCA culture, continually provides outstanding customer service, and strives to develop committed participants, staff, and volunteers.
    • Leads by example and works collaboratively with fellow YMCA aquatic staff.
  • Initiates communication with aquatics leadership as necessary concerning program problems, personnel conflicts, and member concerns.
  • Acts as a role model for other staff regarding preparedness, reactiveness, and performance.
  • Continuously exhibits honesty, caring, respect, responsibility, reliability, flexibility, maturity, and good decision-making skills.
  • Works in the Aquatics Department for approximately 40 hours each week.
  • Performs other duties as assigned.
Cause-Driven Leadership Competencies


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.
  • Remain alert without lapses in consciousness for extended periods of time.
  • Lift 50+ lbs. from the floor and 200+ lbs. in rescue situations.
  • Sit for extended periods of time, including in an elevated chair.
  • Ascend and descend ladders.
  • Communicate verbally with good voice projection and clarity.
  • Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.)
  • Observe all areas of the aquatic area, including the pool deck, water surface, and pool bottom
  • Ability to stand for long periods of time.
  • Bend or stoop to reach various height levels


Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.