Associate Executive Director

Oversee the daily operations and provide leadership and support to staff, members, and volunteers.
Job Description

This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Associate Executive Director at the YMCA of Central New York stewards the Y’s cause, promoting and protecting the brand and reputation as a global, inclusive organization within the community. The Associate Executive Director oversees the daily operations of the assigned YMCA branch and gives leadership to the development and direction of the facilities, program operations, fiscal management, volunteers, and staff; all of which support the Strategic Plan. The Associate Executive Director works with the District Executive Director with volunteer and staff development, financial development, and collaboration with community stakeholders. The Associate Executive Director provides direct leadership and assures an environment of trust and respect for all in line with YMCA of the USA guidelines and association policies in accordance with their training. This results in cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined.

  • Bachelor's degree in human services, recreation, business or a related field, or equivalent, preferred.
  • YMCA Multi-Team Leader; Organizational Leader certification preferred.
  • Must reside in the YMCA CNY service area.
  • Five or more years of management experience, preferably in a YMCA or other nonprofit agency.
  • Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, and program development.
  • Preferred knowledge of, and previous experience with, diverse populations.
  • Ability to establish and maintain collaborations with community organizations.
  • High level of computer competency, including Microsoft Office.
  • Demonstrates excellent planning, organizational, time management, and attention to detail, with the ability to handle multiple projects with minimal direction.
  • Possesses and demonstrates excellent customer service, decision-making, problem solving, team building, and critical thinking skills.
  • Demonstrates leadership skills in an outgoing, friendly, assertive, professional, and mature manner.
  • Proven effective communication skills to inform, counsel, motivate, and support members and staff.
  • Ability to read, interpret, and effectively communicate, document, train, and instruct employees on the benefits of the YMCA.
  • Ability to solve problems by taking a leadership role in handling a variety of situations, problems, issues and/or complaints from employees as they arise.
  • Knowledge of nonprofit and/or YMCA operations
  • Possesses a general knowledge and understanding of the YMCA, its goals, and its mission.
  • Able to work a flexible work schedule.
Essential Functions
  • Models and teaches the YMCA core values of caring, honesty, respect, and responsibility with members, colleagues, staff, guests, volunteers, and vendors.
  • Develops, maintains, and facilitates positive relationships with and between volunteers, members, program participants, staff, and colleagues at all levels of the organization; helps participants and families connect with each other and the YMCA.
  • Leads day to day operations of the branch and communicates effectively.
  • Provides leadership, evaluates, grows, and directs membership, all programming, and other services for assigned branch to meet the community need in accordance with YMCA guidelines.
  • Supports the implementation and evaluation of all operational components of the YMCA’s Strategic Plan as it relates to assigned branch in collaboration with the District Executive Director.
  • Responsible for overall supervision and support of branch leadership staff and follows and implements policies and procedures. Leads, supports, supervises, and develops staff in support of the strategic plan.
  • Communicates with members, peers, staff, and participants in a timely and professional manner as it relates to branch responsibilities in support of a positive experience with the Y.
  • Ambassador of all YMCA programs and member engagement that fosters loyalty among those we serve.
  • Supports with achieving fundraising goals for the Annual Campaign in collaboration with the District Executive Director.
  • Represents and promotes the YMCA in the local community and develops positive working collaborative relationships with community agencies.
  • Oversees, evaluates, and grows all branch programs ensuring community needs are met and risk management is in place in accordance with YMCA guidelines; and through motivational support and guidance that supports members, program participants, and staff in achieving their goals in collaboration with the District Executive Director.
  • Supports with coordination of branch strategic planning efforts by assisting with developing the annual operation plan that ensures continued growth in Strategic Plan goal benchmarks.
  • Develops, manages, and monitors the branch operating budget and meets or exceeds budget targets in collaboration with the District Executive Director.
  • Ensures the safety, risk management, and maintenance of high-quality facilities, grounds, and equipment. Ensures maintenance and upkeep is maintained as required by the YMCA of Central New York, local and county health departments, and The YMCA of the USA.
  • Works closely with staff to assist with the maintenance of all equipment and facilities.
  • Follows association guidelines to develop, promote and market, and manage branch programs and offerings in a manner consistent with YMCA core values. Leads the development and implementation of membership recruitment, retention, and orientation strategies.
  • Actively participates as a member of Association Quality teams and Y management in support of the overall objectives of the YMCA.
  • Knows, implements, follows, and enforces all YMCA policies, guidelines, regulations, and procedures, including emergency and safety procedures, those for the prevention of child abuse, and staff expectations as required by the YMCA, licensing, and the state health department, and supports other staff to do the same.
  • Pursues training opportunities that support the work of the YMCA and enhances personal and professional growth.
  • Attends all mandatory meetings and trainings.
  • Serves as Leader on Duty per branches’ schedule.
Cause-Driven Leadership Competencies
  • Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit
  • Developing Self & Others: Develops self and supports others (e.g.; staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
  • Communication & Influence Listens and expresses self effectively and in such a way that engages, inspires, and builds commitment to the Y’s cause
  • Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model
  • Program/Project Management: Ensures program or project goals are met and intended impact occurs
Required Certifications
  • Must complete online New Employee Orientation, Child Abuse Prevention, Mandated Reporter, Bloodborne Pathogens, Hazard Communication, and Employee Safety trainings prior to start of position.
  • Must hold and maintain CPR, AED, and First Aid certifications prior to initial assignment to position.
  • Must complete Emergency Oxygen Administration Certification within the first 90 days of employment.
  • Must complete YMCA Multi-Team Leader Certification within the first 3 years of employment.