Sports Director

Our Osceola County YMCA Family Center is looking for a Sports Director to grow and lead their exising Sports Program! 
Job Description

Position Summary

The Sports Director provides leadership and management of sports programming within the Family Center. The Sports Director manages member participation and retention through the development and execution of sports programs to achieve strategic goals and provide outstanding customer service to all members.

  • Bachelor’s degree or equivalent required; sports management, recreation management, physical education or related field of study preferred.
  • 1-3 years of experience in sports or customer service related field preferred.
  • 1-3 years of experience in staff supervision and leadership preferred.
  • YMCA sports or operations experience preferred.
  • Microsoft Office proficiency required; Oracle experience a plus.
  • Current CPR/AED and First Aid certifications required.
  • Must be willing to regularly work flexible hours, weekends and holidays.
  • Must be willing to travel within Central Florida. Must have valid Florida driver license.
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, volunteers and members.
  • Excellent organization skills and attention to detail.
  • Excellent problem-solving and analytical skills, as well as critical thinking ability.
  • Ability to meet deadlines and work in a fast-paced multi-priority environment.
  • Must be self-directed and able to work effectively and independently with little supervision.
  • Must be able to handle diverse responsibilities resourcefully and multi-task effectively.
  • Must exhibit a professional, courteous demeanor.
  • Demonstrated responsibility, dependability, honesty and maturity.
  • Excellent customer service skills.
  • The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, and repetitive motions.
  • Talking is required for expressing or exchanging ideas by means of the spoken word.
  • Hearing is required to perceive information at normal spoken word levels, with or without correction.
  • The employee must be able to perform medium work: exerting up to 50 to 100 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
  • The employee is required to have visual acuity to operate motor vehicles.
  • The employee is subject to both environmental conditions: activities occur inside and outside. The employee is subject to extreme heat: temperatures above 100 degrees for periods of more than one hour.

Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.


  • Must complete successful background screening, which includes criminal and employment verification.
  • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place, which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
  • This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Essential Functions

Job Responsibilities

  • Implement youth and adult sports programs that promote retention of existing members and engagement of new members.
  • Direct staff to support sports initiatives to achieve retention goals.
  • Analyze data, systems and processes to recognize growth and retention opportunities within the Sports department.
  • Ensure proper implementation of sports schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
  • Identify and employ best practices in systems and technology to support effective management of the Sports department.
  • Utilize available technology, reporting tools and data that enhance sports participation and member retention.
  • Establish systems for regularly scheduled gym and equipment inspections to ensure proper and efficient working order at all times. Coordinate and schedule equipment maintenance and repairs. Purchase equipment, parts and supplies approved by the
  • purchase requisition process.
  • Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies.
  • Ensure all staff are current with required certifications.
  • Create and implement sports programs with an effort to allow participants to continue along a succession plan from youth sports to adult sports participation.
  • Increase program and gym participation through product knowledge and interactions with existing and potential members.
  • Collaborate with department leads to maximize enrollments in program registration and gym usage.
  • Plan and execute sports events at the Family Center.
  • Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
  • Establish and lead a volunteer Sports committee that assists in development and execution of membership retention efforts.
  • Recruit, select, develop and retain appropriate skill depth level for the department.
  • Supervise department staff.
  • Support training and career succession plan for staff team.
  • Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
  • Collaborate with the District Vice President/Executive Director to plan and manage the Sports budget.
  • Control payroll and department purchasing costs within the budget and financial guidelines.
  • Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
  • Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
  • Focused on driving $300K in annual revenue through specific monthly goals and personalized programs that drive retention:
  • Driving members seamlessly through 5 seasons with participation and tournaments in youth and adult sports.
  • Plan and organize pre-season and coaches clinics to drive participation.
  • Plan and organize structured free play sessions that encourage both youth and adult involvement.
  • Enroll sports participants and parents in Coach Approach, Fitlinxx and Signature Programs.
  • Increase member retention through member engagement and follow up. Work with members through health seeker, step-up and training centers.
  • All other duties assigned by Management.