Director of Human Resources

The YMCA of the Virginia Peninsulas is looking for a Cause-Driven Leader with a passion to serve a thriving workforce to join our team!
Job Description

Under the direction of the SVP/Chief Human Resources Officer and in harmony with the mission and purpose of the YMCA of the Virginia Peninsulas, the Director of Human Resources is primarily responsible for employee relations, payroll, benefits, and the Human Resource Information System (HRIS), and provides the leadership, support, and organization needed in the management of the human resources department. Major emphasis includes ensuring accurate payroll and employment information is processed through the HRIS, administration of benefits, and ensuring compliance with HR and risk management information and reporting. This position supervises the Director of Payroll and Benefits and works in conjunction with Leadership Development staff and Administrative Specialists to onboard cause-driven staff who are provided with the tools to deliver a positive member experience.

  1. Degree in Human Resources, business, or related field preferred, or at least 5 years’ experience working in HR and payroll/benefits processing methods, systems, and procedures.
  2. Professional certification preferred (HRCI, SHRM, APA).
  3. Y-USA Multi-Team Leader Certification (or equivalent) required within two years and must begin working towards certification within 6 months.
  4. Strong administrative skills, with intermediate to advanced computer proficiency (Microsoft Excel and Word required) and the aptitude to learn new software.
  5. Knowledge of federal, state, and local regulations governing payroll, FLSA, FMLA, Workers’ Compensation, ADA, ACA, and employment law regulations.
  6. Proficient in managing HRIS administration (Payroll, workflows, and reporting).
  7. Excellent organizational skills; detail oriented.
  8. Excellent skills in interpersonal communication and the ability to convey important information to employees. 
  9. Skill in leading others in fact-finding and problem resolution.
  10. Skill in analyzing situations and applying critical thinking to resolve problems and decide on courses of action.
  11. Ability to proactively complete tasks, recognize and solve problems, improve processes, and/or extend services within assigned range of authority.
  12. Certification in CPR/First Aid/AED/O2 required within 60 days of hire.
  13. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
  14. Satisfactory completion of a criminal background check and Child Protective Services check.
Essential Functions

Payroll and Benefits

  1. Supervise payroll and benefits and ensure state and federal reporting requirements are met.
  2. Responsible for tasks and functions required to process bi-weekly payrolls and ad-hoc payrolls, reconciliation, and reporting; from timekeeping, processing and through payroll reporting/balancing.
  3. Serve as liaison with contracted payroll company to insure timely/accurate payroll.
  4. Analyze and troubleshoot software issues, identify root causes, and implement solutions.
  5. Conduct research to identify new methods to improve business practices.
  6. Develop and maintain documentation such as user manuals, training materials, and technical specifications.
  7. Provide support to end-users and resolve issues in a timely manner.
  8. Oversee the processing of new-hire paperwork and onboarding with Administrative Specialists.
  9. Oversee personnel record keeping.
  10. Oversee the administration of insurance benefit plans for the Association, to include coordinating with broker representative and ensuring accurate billing and reporting.
  11. Coordinate the annual benefits renewal process.
  12. Oversee the Administration of the YMCA Retirement program.
  13. Work with Administrative Specialists and Center Staff, offering guidance and support to insure accuracy of systems and reporting.
  14. Develop and lead staff development opportunities for center payroll/HR staff.

Human Resources

  1. Oversee HR systems and employee records to ensure accuracy and improve the overall operation and effectiveness of the YMCA. Ensure timely and accurate submission of data requested by the EEOC, YMCA of the USA, Department of Labor, etc.
  2. Serve as a trusted advisor to YMCA employees and supervisors in supporting employee relations initiatives and actions.
  3. Current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources, and manage relationships with compliance agencies.
  4. Assist centers with our progressive discipline policy and manage VEC claims, working with supervisors to obtain information.
  5. Manage FMLA and related leave programs.
  6. Work with Leadership Development to develop tracking and reporting system for onboarding, NEO, CRC’s, and annual training program participation (Harassment, Substance Abuse, Child Abuse Prevention). 
  7. Oversee the process for employment verifications/reference checks following YMCA guidelines.
  8. Build performance appraisals and periodic check-ins in the HRIS and coordinate the process with the HR Team.
  9. Monitor and update HR page on Operations Manual.
  10. Assist in year-end YUSA reporting.
  11. Assist in evaluation of reports, decisions, and results of department in relation to established goals.  Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

Risk Management

  1. Serve as an ad hoc member of the Risk Management Cabinet to support workers/comp, substance abuse testing, reporting and tracking, as necessary.
  2. Manage Workers’ Compensation Program to include OSHA reporting.
  3. Oversee Criminal Record/Credit Check Process.
  4. Work with safety and risk management director as necessary with substance testing program.
Cause-Driven Leadership Competencies

Engaging Community, Communication and Influence, Inclusion, Collaboration, Emotional Maturity, Critical Thinking & Decision Making, Developing Self & Others, Philanthropy, Change Leadership, and Fiscal Management.