Associate Executive Director

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening the community.
Job Description

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility. The Associate Executive Director will report directly to, and work closely with, the CEO. The Associate Executive Director will be responsible for all branch operations and helping to build a culture that creates an extraordinary member experience, energizes employees and volunteers to serve, inspires committed donors, and stimulates growth, impact, and innovation in a unique YMCA location. The Associate Executive Director is responsible for the efficient and effective facility program operation, staff development, member engagement, community service, and assisting with facility operation, oversight, and supervision. The Associate Executive Director leads program operations including, but not limited to, membership, healthy living, aquatics, youth development, and properties/facilities. This position provides leadership to Y team members, creates meaningful high-quality experiences, and ensures successful daily operations of the branch. Your leadership skills, strong organizational abilities, and commitment to the Y’s mission will be essential to the success of this role.

  1. Bachelor’s degree in business, hospitality, administration, human services, or equivalent.
  2. Minimum of 5 years of progressive experience in a leadership role within a non-profit organization, preferably in the YMCA or a similar organization.
  3. Accomplishments in staff development, fundraising, program planning and innovation, budget development, and fiscal management.
  4. Proficiency in budgeting, financial management, and resource allocation.
  5. YMCA operations leadership is strongly preferred.
  6. Proficient in all standard business software.
  7. Knowledgeable about office processes and procedures.
  8. Ability to work with integrity, discretion, and a professional approach. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
  9. Strong knowledge of membership, youth development, health and wellness, and community outreach programs.
  10. Proven track record of successful staff management and team leadership.
  11. Excellent communication, interpersonal, and relationship-building skills.
  12. Ability to think strategically, analyze complex situations, and make informed decisions.
  13. Ability and means to travel on a flexible schedule as needed, proof of liability, and property damage insurance on the vehicle used is required.
  14. Valid NC Driver’s License 


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. 
  • The employee is frequently required to sit and reach and must be able to move around the work environment.
  • The employee must occasionally lift and move up to 10 pounds. 
  • Flexibility to work evenings and weekends as required.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.
Essential Functions
  • Work with the CEO to develop, implement, and manage operating plans that promote program and membership growth for the Y.
  • Create a quality experience in all programs for all participants. Build a culture of high program quality and experience in all assigned areas.
  • Provide leadership and direction to staff members, fostering a positive and inclusive work environment.
  • Ensure the delivery of high-quality programs and services that align with the Y’s mission and meet the community's needs.
  • Continuously evaluate the scope of programs to identify new opportunities to grow existing programs and create new programs that serve the needs of our members and program participants.
  • Create and embrace a diverse and inclusive Y community to increase our local impact.
  • Lead direct reports to create a cause-driven, interdependent, and unified team.
  • Recruit, hire, train, and supervise a highly skilled and trained team of full-time and part-time cause-driven leaders.
  • Participate in fundraising activities and initiatives to support the Y’s financial sustainability. Provide leadership to the Y fundraising initiatives.
  • Working with the CEO and assisting with the Annual Campaign.
  • Stay informed about industry trends, best practices, and emerging issues to drive innovation and continuous improvement.
  • Ensure safety and maintenance of facilities, grounds, and equipment for staff, members, and participants.
  • Facility/Risk Management
  • Works in partnership with the Facility Director to ensure a clean, safe, and maintained facility and property.
  • Oversee budgeting and financial management, ensuring responsible fiscal practices and resource allocation.
  • Assures that all programs have a suitable business plan and budget.
  • Review and analyze monthly financial statements and implement action plans with the staff team to meet budget targets.
  • Prepares financial variance notes and conducts monthly forecasting with the staff team.
  • Conduct weekly facility/program audits and quick checks with staff and vendors.
  • Ensures all association guidelines and practices are followed. 
Cause-Driven Leadership Competencies

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. 

Personal Growth: Shares new insights. Facilitates change, models adaptability, and exhibits an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

Certifications required within 30 days of hire: American Red Cross CPR/AED and First Aid; the following training provided by the Y: Appropriate Touch, Child Sexual Abuse Prevention, managing your Risk of Exposure to Bloodborne Pathogens, Hazard Communication for Employees, Social Media & Digital, Communications, Safe Lifting, Harassment Prevention, Preventing Member and Guest Slips, Trips, and Falls, Risk Management 101.