Human Resources Specialist

Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. 
Job Description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. 

At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.


Reporting directly to the Director of Human Resources, the Human Resources Specialist will assist and guide Early Learning and YMCA managers and employees on a broad range of HR policies, programs, and practices across a decentralized organization.  The successful HR Specialist will manage and build value-based relationships with managers and employees and be seen as a trusted consultant.  Working in close partnership across the internal functions and teams, the HR Specialist will help to maintain a positive climate by proactively providing guidance to managers and responding to inquiries.

  • Bachelor’s degree in human resources or related degree OR 3+ years of applicable job experience in post-employment HR
  • Experience consulting and coaching with all levels of management
  • Critical thinking
  • Must have the ability to handle confidential and sensitive information
  • A working knowledge of HCM systems
  • Knowledge and understanding of Federal, State, and Local employment law
  • Strong oral and written communication skills, including experience writing detailed investigation summaries
  • Ability to travel up to 25% to various locations
  • Ability to focus on a computer for long periods of time and handle repetitive keyboard work
  • Local candidate – no relocation assistance will be provided for the position 


  • Bachelor’s degree in human resources or a related discipline
  • 3+ years of experience in HR handling employee relations matters with a consultative approach
  • Subject matter expertise in area of focus
  • HR certification (PHR/SPHR; SHRM-CP/SHRM-SCP)
  • 2+ years of experience with HCM software preferred - Workday experience a plus

Employment Requirement: 

  • Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy.
  • Must be legally eligible to work in the US without current or future sponsorship.
Essential Functions
  • Conduct reviews of employee relations matters including investigations with a high sense of urgency. Document all findings from investigations, and consult with management on recommendations for employment action based upon findings.
  • Serve as a trusted advisor to consult on corrective action matters. Review corrective action entries into HCM system (Workday).
  • Maintain required documentation including intake and investigation notes, supporting documents and final reports and/or evidence of action taken.
  • Work with the front-line management on highlighting key trends in employee relations and actively drive process improvement.
  • Partner with the HR team to provide metrics to assess where action can be taken to mitigate risk and improve overall employee experience.
  • Serve as a facilitator of New Hire Orientation.
  • Assist with policy revisions and serve as a consultant utilizing data to determine where revisions may be necessary.
  • Manage the unemployment claims process, including completing initial requests for information before deadlines and filing timely appeals.  Escalate hearings as appropriate to Tier 2 and Tier 3 support.
  • Serve as the primary point of contact for HR confidential case management systems.
  • Provide superior employee experience support and adhere to Service Level Agreements (SLA).
  • Partner with on-site liaisons and members of the HR team to ensure employee file compliance as well as Federal, State, and Local compliance posting requirements.
  • Serve as a subject matter expert and resource for HR policies and practices, state and federal laws, and company HR standard operating procedures.