Bilingual Family Service Director (Spanish)

We’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. 
Job Description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. 

At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities. 

Nature and Scope:

Under the direction of the Sr. Director of Family Services and Strategic Partnerships, the Bilingual Family Service Director is responsible for the recruitment of families, strengthening our community collaborations with internal and external stakeholders, supporting the successful implementation of our Early Learning Readiness program, tracking and monitoring of multiple program sites, serving as a representative for the program, and advocating and collaborating with the families and program staff across multiple Y-Branches.

  • Must be at least 21 years of age.
  • Excellent interpersonal, written and verbal communication skills both in English and Spanish
  • Must possess a four-year degree in Child development, Early Childhood Education, Social Work or related field and a minimum of 2 years of experience working in social/health services.
  • A combination of early childhood education and child care work experiences directly related to serving Hispanic/Latino children and families will be considered
  • A working knowledge of computers, Microsoft Office, database management
  • Strong customer service and personal commitment to service and hospitality
  • Must have reliable transportation and ability to travel to multiple locations within a 30-mile radius of a central office location.
  • Must be able to work flexible hours for extended day services, parent and community meetings sometimes on weekends.
  • Criminal Record Check and Fingerprint background check required along with illegal drug screening and motor vehicles record check.
  • Exemplify YMCA ideals, leadership qualities

Employment Requirement: 

  • Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy.
  • Must be legally eligible to work in the US without current or future sponsorship.
Essential Functions
  • Works closely with the Sr. Director and Program Supervisor to carry out daily program tasks related directly to the position’s scope and responsibilities. 
  • Works closely with the Program Supervisor to successfully accomplish the goals and expectations of the Early Learning Readiness program.
  • Helps recruit program participants and works with volunteers as directed
  • Participates as a community liaison between the YMCA and the Hispanic/Latino community and develops partnerships when appropriate.       
  • Leads the identification of and procurement of suitable program delivery sites.
  • Works with local branches to improve readiness efforts
  • Works closely with community agencies and organizations that serve or have expertise working with Hispanic/Latino families
  • Serves as a liaison between the families and social service agencies
  • Coordinates professional development for staff and families, as needed
  • Responsible for tracking and monitoring the fidelity of the program, completing monitoring reports and providing recommendations
  • Assist with timely collection and submittal of information as required for the ELR program
  • Manages/tracks grant outcomes and expense reports, as needed
  • Refers family participants in need of assistance and resources to the appropriate branches and/or agencies.
  • Participates in all meetings, events and planning sessions as requested.
  • Participates as a trainer and delivers trainings when directed to families and staff.
  • Provides translation and language interpretation services as needed
  • Performs duties in accordance with the policies, goals, mission, values and objectives established by the Metropolitan Atlanta YMCA, Branch Strategic Plan, Safety Protocols including COVID, and Member Services Guidelines and Non-Negotiables.
  • Implements the YMCA safety protocols both related to COVID and site operations.
  • Implement wellness checks, as needed, and provide a leadership role in ensuring member and staff safety. 
  • Assist with the delivery of culturally appropriate program activities
  • Supports a learning and welcoming environment
  • Assist as needed in all aspects of the ELR program
  • All other duties assigned