Greater Missoula Family YMCA
Independent Health Family YMCA
YMCA of the Iowa Mississippi Valley
The Wellness Director leads center wellness staff members in all member connection and retention initiatives related to the wellness center and wellness programming. The Director will manage the day-to-day operations of health and wellness programs and wellness floor operations. This position provides direct leadership for personal training, group training, group exercise, healthy living programs, youth conditioning programs, and wellness floor staff; directly supervising and developing these staff teams to provide the highest quality service and exceptional member experience for all in small to mid-sized centers. This position is responsible for managing the wellness-related financials, relationship building, supervision of staff, volunteer development and for being a YMCA advocate in the community. A strong focus is placed on driving a superior member experience, enhancing the membership connection/engagement, thereby leading to increasing member satisfaction and retention. This position employs a continuous improvement model to meet and/or exceed goals for satisfaction, budgeted revenue/expense goals.