Program Director of Membership

Come join us at the Valley of the Sun YMCA!
Job Description

Are you looking for a company that inspires you to do great things? We are looking for leaders who want the opportunity to improve their community, teach others healthy habits, and impact the lives of hundreds of youths. At the YMCA we are on a relentless quest to make our communities stronger through people like you working within our 14 branches.

  • Minimum age of 21.
  • Minimum of two years in membership services, marketing, sales, and/or customer services.
  • Working knowledge of computers and office machines.
  • Ability to communicate effectively in person, on telephone, and through email.
  • Ability to communicate effectively with diverse populations including members, peers/co-workers, supervisors, and volunteers.
  • Ability to learn and retain information related to programs, services, and membership options.
  • Ability to handle conflict management in a positive manner.
Essential Functions
  • Works with Branch Director in developing operational objectives and strategic direction for membership growth and
  • With the assistance of Branch Leadership, helps to develop and monitor the branch membership budget to ensure fiscal objectives; assists in fundraising branch
  • Guides membership sales per established promotion guidelines, high-quality member-focused environment, and works with the branch membership team to develop retention strategies
  • Monitors services to ensure that they meet the needs of the members, community partners, and association
  • Develops and maintains collaborative relationships with other community
  • Provides effective communication to staff, members, prospective members, and community partners