Literacy Program Director

Do you have a passion for strengthening our community through adult literacy? 
Job Description

The YMCA of Northwest North Carolina is looking for a Literacy Program Director to oversee, recruit and train volunteers to teach literacy skills to adults in our Adult Reading and English as a Second Language program, and manage our RISE (Refugee and Immigrant Society of Entrepreneurs) program.


The Y is a place where common ground thrives and people of all walks of life can belong. We approach diversity and inclusion through the Christian principles of love, compassion, kindness, and respect. The YMCA of Northwest North Carolina will promote and exemplify togetherness. We value, encourage, and nurture the contributions that each person makes to our increasingly diverse association and the communities we serve.


It is the policy of the Y to provide equal employment opportunities without regard to race, color, religion, age, sex, gender, pregnancy, national origin, veteran status, sexual orientation, marital status, mental or physical diverse ability, genetic Information, or other protected characteristics.

  • Bachelor’s degree in Adult Education, English or related field from four-year college or university
  • Hold or obtain as soon as possible Literacy Certification/or ESL Certification.
  • One to two years of related experience, including supervisory experience, preferred.
  • Strong ability to recruit, retain, and coach staff and volunteers; while fostering a positive team atmosphere
  • Ability to work a non-traditional schedule including some nights and weekends
  • Strong interpersonal, organization and communication skills and comfortable speaking in front of a crowd.
  • Bilingual (English/Spanish) is a plus
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Prepare, plan and manage the Literacy program budget.
  • Participate in YMCA events
  • Hold or work toward YMCA Team Leader certification.
  • CPR/First Aid/AED – must obtain certification within the first 90 days of employment and maintain a current certification thereafter.
Essential Functions

Responsibilities include ensuring programmatic outcomes, meeting all grant requirements, supervising a team of part-time program coordinators, program instructors, childcare staff and volunteer tutors and preparing and managing the Literacy budget. The position, based at the Robinhood Road Family YMCA, also has responsibility for promoting and growing the program within our YMCA Association and in the broader community, securing additional funding sources for the program and taking an active role in the Annual Impact Fund Campaign. Finally, the position will participate in the Y’s Diversity, Inclusion, and Global Diversity Equity and Inclusion (DEI) Committee, participate in other events of the Y and maintain community relationships with literacy supporters including but not limited to NC Community College System, NC Literacy Association, City of Winston-Salem, World Relief, NC Works, Goodwill, Wesley Memorial United Methodist Church, Winston Salem Street School, local colleges and universities, and individual donors.

 Schedule varies based on program needs; includes evenings and weekends. Job includes local travel to other learning centers. The Literacy program is dependent upon grant funding and has been in operation for 20+ years.

Cause-Driven Leadership Competencies

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.

Collaboration: Engages in collaboration with openness and a desire to share leadership. Builds and nurtures strategic relationships both within the branch and with community partners to enhance support for the work of the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Change Leadership: Seeks to understand in order to effectively support and inspire others to adapt to change. Creates a sense of urgency to support association change initiatives.   Manages the implementation of change by understanding and addressing the impact of change on cultures, systems, and people.

Communication and Influence: Uses effective and persuasive communication skills to represent the Y as a thought leader in the community. Proactively communicates during critical and important situations. Gets things done through others by effectively reading and interpreting the culture, decisions, networks, and politics in the organization.

Developing Self and Others: Holds others accountable for equitable staff hiring, promotion, and development. Creates a learning environment that supports and promotes the acquisition, application, and sharing of new knowledge. Guides others on how to strengthen knowledge, skills, and competencies that improve organizational performance. Develops the feedback and coaching skills of others. Engages in and champions ongoing feedback, coaching, and opportunities for informal and formal learning at all levels

Required Certifications

Hold or obtain as soon as possible Literacy Certification/or ESL Certification.