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The YMCA of Metropolitan Washington, DC is currently seeking a service-oriented sales and retention leader in the industry with a proven track record of driving results to lead our YMCA Membership Department Strategy & Operations. The Sr. Director of Membership is leading the Member Service team to annually improve new member acquisition, member retention, membership revenue, and the membership net promoter score. The position reports directly to the Senior Vice President of Member Services.
We are seeking a leader with values that align with the Y's mission:
Some of the exciting things you will do as the Sr. Director of Membership are:
The YMCA of Metropolitan Washington operates facilities in the District of Columbia, Maryland, and northern Virginia. A leader in innovation, the Y has made an impact in advancing health and education initiatives and strengthening the communities we serve. If your next career move includes leaving a legacy, this is the role for you!
Advance your career and make a difference by joining the YMCA of Metropolitan Washington! The Y serves as an anchor in the community, offering programs and services encompassing youth development, healthy living, and social responsibility.