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Cause Driven Operations Director
YMCA Bethesda-Chevy Chase
This position supports the Branch Executive in all facets of branch operations with a primary focus on fiscal management, program development, membership development, and staff development. The incumbent must embrace the Branch/Association Resources matrix management system and demonstrate collaborative behavior between the Branch and Association Resources. Also responsible for articulating the Y’s mission, values, vision, and goals to the branch staff, board members, members, and community.
1. PROGRAM MANAGEMENT & DEVELOPMENT
Ensures that branch programs and events meet the needs of the community and fulfill YMCA objectives. Works with Program Directors to establish new program activities, initiatives and program expansion within the community in accordance with strategic and operating plans ensuring financial and operational efficiency.
2. STAFF ENGAGEMENT & DEVELOPMENT
Recruit, select, employ, evaluate and direct a strong, capable team of staff to deliver innovative high quality/volume programs and member services. Help to build and be a key part of high functioning team in a fast-paced work environment.
3. MEMBERSHIP ENGAGEMENT & DEVELOPMENT
Builds relationships with and among members, responds to inquiries and solves problems. Creates a safe and supportive community environment, assists in recruiting and engaging new members, and connects members to the YMCA’s mission.
4. BUDGET & FINANCIAL MANAGEMENT
Works with Program Directors to plan and manage department budgets as approved in a fiscally responsible manner.
5. FACILITY MANAGEMENT
Works with appropriate branch staff to provide program facilities for members that are safe, clean, adequately equipped, well maintained, and attractive.
6. VOLUNTEER DEVELOPMENT
Oversees the development and support of program and event volunteers. Will provide leadership to a Cause Advisory Board as assigned by Branch Executive.
7. FINANCIAL DEVELOPMENT
Assists in YMCA fund raising activities/events at the Branch and Association level.
8. COMMUNITY INVOLVEMENT & SUPPORT
Engages and builds collaborative relationships with community organizations.