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Y-NOW Mentoring Case Manager
YMCA of Greater Louisville
This position supports the work of the Y, a leading non-profit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for all aspects of a comprehensive financial development program to help ensure the advancement of the mission of the Y. The position also ensures that the organization’s commitment to social responsibility is at the center of all programs, activities, and decisions.
Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with
a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships
to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors, communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change, models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.