Program Director

Responsible for direct hands-on program/event development, implementation, delivery, evaluation, and budget expectations. 
Job Description

This position supports the work of the Y, a leading nonprofit, charitable organization

committed to strengthening community through youth development, healthy living and

social responsibility. The Program Director at the Gloucester County YMCA maintains a

supportive, positive atmosphere that welcomes and respects all individuals and provides

direct leadership, instruction and motivation for members and program participants.

Program Director will be directly responsible for the growth of aquatic programs, group and

specialty fitness classes, summer camp, and evidence-based health initiatives.


· Bachelor's degree in related field or equivalent experience.

· YMCA Team Leader certification preferred, or obtained within 2 years of hire.

· One to two years related experience preferred (e.g., as an aquatics coordinator or


· Within 90 days of hire, completion of Child Abuse Prevention, Working with Program

Volunteers, CPR, First Aid, AED, and Bloodborne Pathogens training.

· Completion of YMCA aquatics training and trainer certifications.

· Ability to relate effectively to diverse groups of people from all social and economic

segments of the community.

Essential Functions

In coordination with YMCA of the Pines leadership, the Program Director shall:

1. Lead and develop aquatic programming in line with YMCA standards. An emphasis

on program quality and impact. Position the Y as a leader in water safety in Southern

New Jersey.

2. Lead and develop YMCA of the Pines Health Based Initiative programs, including

Blood Pressure Management, Diabetes Prevention, and other YUSA-accredited health

programs. Assist the YMCA of the Pines in becoming a partner of choice for chronic

disease programs in our area.

3. Lead and develop Gloucester County YMCA group exercise programs in conjunction

with our membership department. The Program Director will be responsible for

supervision of all classes, ensuring classes are engaging and impactful.

4. Lead and develop youth enrichment programs in conjunction with YMCA of the Pines

Day Camp and Before/After school programs. Oversee summer camp early enrollment

for 2024, and eventually summer camp operations in Woodbury for 2024

and beyond.

5. Follows all YMCA policies, rules, regulations and procedures, including emergency

and safety procedures. Completes incident and accident reports as necessary.

6. The Program Director at the Gloucester County YMCA will be responsible for overall

branch program revenue growth.

7. Develop and maintain a culture and emphasis on first-class customer service with the

staff. Respond to user, parent, and/or customer complaints, questions, issues, or

inquiries promptly.

8. Assess program for risk and loss management issues, and ensures all incident reports

are completed within 24 hours of incident occurrence.

9. Maintain developmental assets and core values emphasis in all program areas.

10. Maintain and expand training skills and credentials for the benefit of the organization

as a whole, and the YMCA Movement.

11. Maintain compliance with all accreditation and regulatory agencies including the county

Board of Health, the state Board of Health, the American Camp Association,

Praesidium, and any other relevant agencies.

Cause-Driven Leadership Competencies

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to

serve others and fulfill community needs. Recruits volunteers and builds effective, supportive

working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and

perceptions. Builds rapport and relates well to others. Seeks first to understand the other

person’s point of view, and remains calm in challenging situations. Listens for understanding

and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation

to another. Embraces new approaches and discovers ideas to create a better member

experience. Establishes goals, clarifies tasks, plans work, and actively participates in

meetings. Follows budgeting policies and procedures, and reports all financial irregularities

immediately. Strives to meet or exceed goals and deliver a high-value experience for


Personal Growth: Pursues self-development that enhances job performance. Demonstrates

an openness to change, and seeks opportunities in the change process. Accurately assesses

personal feelings, strengths and limitations and how they impact relationships. Has the

functional and technical knowledge and skills required to perform well; uses best practices

and demonstrates up-to-date knowledge and skills in technology.