Senior Executive Director

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Job Description

The Senior Executive Director is a key member of the YMCA of Western North Carolina’s leadership team.  They oversee the development and engagement of staff and volunteers, maintain a quality Y experience and positive culture within their center and lead a centralized function(s), process and/or social responsibility initiative for the Association. The Senior Executive Director also plays a critical role in Financial Development for the Association and manages a substantial donor portfolio. The Senior Executive Director manages collaborations with other community-based agencies to advance the Y’s mission and community impact. They are guided by the Vice President of Operations and/or COO, YMCA Operating Principles, Association Leadership Norms and must operate in a manner consistent with organizational values. 


1.    Bachelor's degree in human services, social services, business or equivalent.

2.    Five or more years of management experience, preferably in a YMCA or other nonprofit agency.

3.    Background must include strong skills in human relations, budgeting, sound fiscal management, financial development, program management, volunteer and staff development, committee and board relations and staff supervision.

4.    Ability to direct total operations through volunteer development, supervision of staff, development and monitoring of center budget, marketing and public relations, and program development.

5.    Ability to relate effectively to diverse groups of people from all social and economic segments of
the community.

6.    Ability to establish and maintain collaborations with community organizations.

7.    YMCA Multi-Team or Branch Leader certification preferred or obtained within two years from date of hire.

The YMCA of WNC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies. 


Essential Functions

·         Contributes to the overall Y mission of strengthening communities through youth development, healthy living and social responsibility.

·         Leads the recruitment and development of center advisory committee volunteers and supports programmatic volunteer activities within their center and/or assigned service line or initiative. 

·         Represents and promotes the YMCA in the local community, develops positive working relationships with other community-based organizations, businesses, and governmental entities advancing the Y’s impact and position in the community.

·         Manages a substantial donor portfolio and advances financial development activities in support of Association goals. Leads center development activities to increase member/donor ratios, increase donor engagement and contributions to sustain the Y’s mission.

·         Models relationship-building skills in all interactions with staff, members, donors, volunteers, and community.

·         Fosters a climate of service to maintain a high-quality Y experience that supports the Y mission, goals, and strategies.

·         Supports the on-boarding, training, and supervision of staff to ensure a positive staff culture throughout their service line and center.

·         Leads assigned service line function(s) or social responsibility initiative for the Association.

·         Sets operational and performance goals for assigned association services/staff that are achievable and aligned with operational goals and strategies which include but are not limited to business analytics, NPS, cross-pollination targets, etc. 

·         Develops, manages, and monitors the assigned service line’(s) or initiative’s operating budget to meet or exceed financial targets.

·         Monitors monthly financial reports of assigned areas to ensure that revenue targets are met, and expenses are controlled. Complete variance reports and forecast updates monthly.  Adjust operations as needed to achieve fiscal targets.

·         Maintains up-to-date knowledge of programs and trends.  Monitors and evaluates the effectiveness of and participation in programs and employs corrective strategies as needed.

·         Ensures the implementation of the Association’s risk management program to ensure safe facilities and programs for members, volunteers and staff.

·         Ensures that all the policies of the organization are implemented, including Financial, Human Resources, Member Code of Conduct and Program Policies.

·         Supports the Y’s commitment to DEI by upholding policies and practices to ensure underserved communities are welcomed, comfortable and present at the Y.

·         Ensures the safety and maintenance of high-quality facilities, grounds, and equipment.

·         Serves as a member of Y leadership and supports the overall objectives of the YMCA.

·         Performs all other duties as assigned

Cause-Driven Leadership Competencies

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds
and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader
building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness:Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies, and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.