Learning Coordinator

At the Y, it’s more than a job – it’s bettering our community.
Job Description

The ideal Learning Coordinator is a motivated and detail-oriented individual, who has a natural curiosity about learning and people.  Great with technology, this individual will support Learning & Leadership through the end-to-end management of YMCA of San Diego County’s enterprise-wide Learning Management System (LMS), deliver key reporting to the business, and assist the team in running as effectively and efficiently as possible. The YMCA of San Diego County is proud to be an Equal Opportunity Employer/Affirmative Action Employer Minority/Female/Disability/Vets. We are committed to a diverse workforce. 

Qualifications
  • Two years’ experience involved in planning and coordination of events or trainings
  • Demonstrated proficiency with a Learning Management System
  • Outstanding collaboration and interpersonal skills
  • Excellent, proven organizational/project management skills and ability to manage and prioritize multiple streams of work
  • Demonstrated ability to work effectively in a fast-paced environment
  • Proficient in Microsoft Office software (i.e., Microsoft Outlooks, Excel, Word, etc.) and general office equipment
  • CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
    • American Red Cross
    • American Heart Association
    • American Safety & Health Institute
Essential Functions
  • Performs end to end learning administration, including billing, scheduling, bulk learner enrollment, course assignment, reporting, program and curriculum management and customizing system notifications, learning care and assistance
  • Serves as a subject matter expert for internal teams and Learning Business Partners regarding LMS content and administration
  • Act as liaison between multiple YMCA departments and functions
  • Conduct training for users of the LMS, including hands on demonstrations as required
  • Accountable for translating the requirements of the LMS course intake form to meet LMS requirements
  • Updates course content in LMS
  • Manages and enforces LMS content publication standards
  • Researches and resolves escalated learner issues related to the LMS using appropriate resources
  • Tracks and monitors employee training and reports on requirements for various departments
  • Performs administrative duties associated with each training, such as assembling training packets, scheduling rooms or locations for training, ordering food if necessary, and accurately documenting attendance/successful completion of training
  • Directly supports Learning and Development leadership team and performs additional tasks as necessary