Project Manager

We're hiring a Project Manager to work across the organization to deliver word-class experiences in our centers! 
Job Description

The YMCA of Austin is a dynamic, equitable force in the community that helps people of all backgrounds improve their total wellbeing and quality of life. Founded in 1953 and anchored in three Central Texas counties, the Y is a $40 million community enterprise that serves nearly 100,000 people annually through eight centers. We also provide afterschool education and care at more than 70 licensed campuses in four school districts. Unlike any other organization in the region, the Austin Y has the unique ability to welcome, educate and elevate all, and is committed to creating innovative programs, places…and people.

We believe that bringing together people with different perspectives and experiences is fundamental to developing and implementing innovative programs and ideas. We invite and encourage anyone who wants to impact the community to apply. 

How you will contribute to our Purpose:

The Experience Project Manager supports the articulation, execution, measurement, and continuous improvement of the association’s Experience projects while engaging with department leaders, people-managers, and team members across the Association to ensure timely project deliverables are met and in alignment with Association-wide strategic goals and priorities and Experience unit core responsibilities. Reports directly to the Chief Experience Officer (CXO).

The Experience Project Manager manages highly complex project plans that require supporting the work of other teams, with some authority on actions and decisions. Projects may require detailed planning with teams across departments and locations. Duties involve efforts specifically designed to meet strategic goals across the Association, support association-wide practices, implement frameworks and systems across centers, and support the implementation of projects across all facets of the organization. This role directly plans and schedules project timelines and milestones and keeps Chief Experience Officer and others up-to-date by effectively utilizing Microsoft365 tools.

Salary: $53,000- $58,000 per year, depending on experience.  

Rewards we offer you: 

  • Full benefits package including dental, vision & health insurance 
  • 25 days of paid vacation (not including personal days, holidays, and sick time) 
  • Free Family Membership facilities operated by the YMCA of Austin (worth $1,000)  
  • Employer-matched retirement Plan  
  • Learning and development workshops & trainings  
  • Career Advancement opportunities   
Qualifications
  • Education & Experience:
    • You have a bachelor’s degree or equivalent experience
    • Minimum 5 years of professional work experience including at least 2 years of project management, organizational change initiatives, and/or equivalent work experience.
    • Proficiency with Microsoft Outlook, Word, PowerPoint, OneNote, Teams is required and proficiency with Excel is preferred.
    • Experience with Asana or similar project management software is required.
    • PMP certification is preferred.
  • You’re a Cause-Drive Leader – You are effective at:
    • Advancing our mission and cause – providing visionary leadership to ensure resources are mobilized to adapt to new challenges and needs in the community.
    • Building relationships – connecting people to the Y’s cause by developing inclusive relationships, partnerships, and collaborations to co-create solutions to pressing social needs
    • Leading operations – ensuring relevance, effectiveness, and sustainability of the organization so we can continue to fulfill our promise to the community.
    • Developing and inspiring people – supporting the holistic development of self and others so everyone can embrace the Y’s cause, sustain our culture, and inspire others to action.
  • You Drive an Engaged Team to Results – You help team members prioritize work to meet ambitious goals. You can foresee and mitigate challenges. You create a climate where teams are motivated to do their best work and help the Y achieve its objectives. You can consistently lead a project to results, even under tough circumstances
  • You are Organized & Productive – You are a master at planning projects and timelines and impart those organizational needs on others to drive results.
  • You Cultivate Innovation – You are adept at creating new and better ways for the organization to be successful.
  • You’re an Exceptional Communicator – You’re an expert at developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • You Ensure Accountability – You hold yourself and others accountable to meet commitments.
  • You Posses Organizational Savvy – You know how to maneuver comfortably through complex policy, process, and people-related organizational dynamics.
Essential Functions

Project Management (50%)

  • Manage projects across the spectrum of employee experience, prioritizing Association needs and organizational effectiveness
  • Assess and manage the full scope of projects: schedule, stakeholder communication, quality, risks, resources, documentation, process flows, key metrics, communication
  • Develop full-scale project plans and associated communications documentation
  • Address areas of risk through the creation of actions plans, status updates & escalation to provide and implement solutions, forecasting change including deadlines, action plans, and contingency plans
  • Manage key Experience department projects across functional areas working directly with senior leadership as needed

Change Management, Transforming Work (25%)

  • Lead change management efforts across departments and projects as a member of the Experience team
  • Work effectively across departments with a variety of leaders and people-managers to delegate tasks and responsibilities related to the project scope
  • Track project milestones and deliverables within specifically assigned projects
  • Demonstrated initiative and drive within a fast-paced and fluid environment is necessary
  • Maintains and manages knowledge associated to projects and supports department leads in their own knowledge management across Association departments and functions

Departmental Coordination, supporting Chief Experience Officer (25%)

  • Provide administrative assistance, such as preparing communications and reports
  • Organize meetings, including scheduling, sending reminders, and organizing catering when necessary
  • Conduct purchasing activities for the department, including research, quotes, travel arrangements, and ensure proper budgeting and coordination with the Finance department
  • Prepare weekly, monthly or quarterly reports as needed, assigned
  • Format information for internal and external communication – memos, emails, presentations, reports
  • Take minutes during meetings
  • Represent the CXO in meetings or projects to ensure that projects, programs, and communication are aligned with strategic initiatives

Responsibilities:

  • Data generation, reporting, and management
  • Action and Project Plans based on evaluation of project and teams
  • Reporting, Benchmarking & Best Practice Sharing
  • Presentations, Templates, Systems, Frameworks, Resource creation, and management
  • Acting as a member of the Project Management Office to support centralized PM practices
  • Support the CXO in stakeholder meetings and operation meetings 

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

The YMCA of Austin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. YMCA of Austin complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.