YMCA of Grants Pass Oregon
Metuchen Branch YMCA
Raritan Bay Area YMCA
The function of the Welcome Center Navigator is to inform potential members of the value of a YMCA membership and to assist them to find the optimal path at the YMCA.
The Welcome Center Navigator will guide each member to discover the best possible solution for the individual/family. This position is grounded in relationship building and uses empathy to support each member’s needs.
Reports To: Welcome Center Director
Education and/or Experience
Minimum of 2 years of college preferred
Minimum of 3 years of directly related customer service experience.
Evidence of strong relationship building skills and outstanding communication skills
Trained or willingness to complete the following YMCA programs: Listen First,
Relationship Building and Support Change
Essential Duties & Responsibilities: