Branch Executive Director

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Job Description

The YMCA of Metro North has a long history of providing many communities throughout the Northern suburbs of Boston with outstanding programs and services for youth, adults and families. Serving the communities of Lynn, Peabody, Saugus, Melrose and Stoneham, the YMCA of Metro North seeks an experienced YMCA Executive Director that will lead our Peabody Massachusetts Y into the next phase of growth to meet the cause and mission of the YMCA.  

General function:

Under the direction and in consultation with the Chief Executive Officer, the Branch Executive Director is responsible for all branch decision making and operations including driving the membership, and program/membership services of the Branch, the financial development strategy, community engagement, business operations, facility management, human resources, and employee development, all in accordance with the policies, by-laws and constitution of the Metro-North YMCA.  This position reports to and is accountable to the Chief Executive Officer.

Qualifications

EDUCATION AND EXPERIENCE: 

¨               BS/BA Four year college degree.

¨               Certified Organizational Leader with a minimum of eight years professional YMCA experience preferred.

SKILLS AND COMPETENCIES/KNOW HOW:

¨               Superior Communication skills- both written and verbal.

¨               Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishments of the YMCA goals, objectives and mission in the community.

¨               Possess a concern for detail and accuracy and have the ability to delegate responsibility.

¨               Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission.

PHYSICAL DEMANDS:

¨               While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.  The employee frequently is required to sit and reach with hands and arms.

¨               The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

WORK ENVIRONMENT:

¨               Evening and/or early morning, and/or weekend hours required periodically.

¨               Occasional travel required.

Essential Functions

Key responsibilities:

  • Provides solutions for Branch specific and/or Association-wide challenges.
    • Financial Budget
    • Program enrollment (Aquatics, Sports, Youth Enrichment, Child Care, Out of School Time, Camp, Health & Wellness and Active Older Adults)
    • Membership Sales & Retention
    • Annual Campaign
  • Board & Financial Development- working with the Development team, drive all fund raising and financial development initiatives in the community.
  • Directs the Annual Campaign to fund the mission related work of the branch.
  • Community engagement- Enhance the Y’s participation in the community and recruit committed volunteers. Recruits, maintains and engages a productive Board of Advisors.
  • Staff Development- Direct responsibility and supervision for a branch staff team. Direct reports include; Director of Operations, Program Directors, and Business Operations.
  • Trend identification and implications for the branch and related operating units:
    • Membership
    • Youth Development Programs
    • External environment changes
    • Service area demographics
  • Creates an annual budget and executes to the plan:
  • Works with branch staff on a timely basis to correct financial deficiencies.
  • Project support for the Chief Operations Officer.

 Outcomes and position expectations:

  1. Branch staff are achieving (at minimum) metric targets and producing meaningful qualitative results.
  2. Operating models are in place and consistently implemented for:
    1. Membership Desk
    2. Membership Sales & Retention
    3. Cross-selling (program to membership and vice versa)
  3. Timely action planning is in place (with effective end results) for operating units and/or program areas that have performance concerns.
  4. Complete knowledge of operating details of programs and branch operations.
  5. Annual Campaign targets are accomplished.
  6. A well-functioning Board of Advisors.
  7. Operating unit and branch staff are reaching their true potential.
  8. Identification of “Rising Stars”.

 

Cause-Driven Leadership Competencies

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

¨               Child Abuse Prevention

¨               Respect in the Workplace

¨               Safety in the Workplace

¨               Organizational Leader Certification, (working towards)