Payroll & Benefits Administrator

Job Description

Cape Cod is the ideal New England Cape Cod getaway for rest & relaxation. There are 559 miles of coastline for you to retreat when not at work!  

Administers and coordinates the activities relating to the company payroll, benefits and HRIS processing including developing, implementing, and monitoring (e.g., performing internal audit and control procedures to ensure all wages and taxes are accurate). Serves as the organization’s subject matter expert with all payroll, benefits and HRIS administration.



Bachelor’s degree required; CEBS, CPP and/or PHR/SHRM-CP certification preferred.


1.    Three to five years of experience administering payroll, HRIS and benefits processes required. Work experience should include knowledge of basic human resources, payroll practices, benefits administration, and compliance or other related experience.

2.    Advance experience with computer software applications including MS Office, payroll, benefits, time & attendance and HRIS and self-service systems. Experience with Kronos a plus.

3.    Experience with managing sensitive and confidential situations.

4.    Experience with HR processes and terminology, payroll and benefit processes and procedures, including eligibility and enrollment rules and benefit procedures.

5.    Experience analyzing reports from data.

6.    Experience organizing complex information.

7.    Experience completing multiple tasks and high volume of work on deadline with attention to detail.

8.    Experience providing excellent customer service.

Essential Functions

1.    Process payroll for hourly, salaried, and temporary/seasonal employees; including reviewing time and attendance bi-weekly payroll data system, entering tax, payroll deduction, and direct deposit information.  Administer and ensure compliance with regulatory requirements (e.g., garnishments, tax levies, and support orders), and other adjustments to pay, as necessary. Communicate exempt staff labor distribution change reports on a bi-weekly basis to the finance department.

2.    Evaluate, understand, and implement payroll/HRIS systems upgrades and changes.

3.    Review reconciliation and approve quarterly tax reports completed by third party vendor.

4.    Maintain complete electronic (payroll/HRIS systems) and paper employee personnel files, records, and other documentation for employees (I-9, etc..), including processing new employees, electronic and/or paper forms for employment status changes and maintaining timely and accurate files. Coordinate pre-employment paperwork and processes.

5.    Prepare and analyze statistical summaries and reports from the HRIS involving payroll information, performance management, demographic data, and other employee data. Maintain data integrity in systems by running queries and analyzing data and reviewing source documents for accuracy and completion of data input.

6.    Generate, analyze, prepare, and submit files/reports such as the EEO1, annual non-discrimination testing for benefits plans, annual reports, as well as other special and ad hoc reports.

7.    Prepare and respond to all governmental regulatory mandate reports for approval and support filings as required.

8.    Respond to all unemployment claims in a timely manner.

9.    Manage, track, and administer all employee benefit programs including enrollments and terminations.

10.  Manage, track, plan, and coordinate new employee on boarding process.

11.  Manage, organize, plan and prepare information for annual open enrollment period. Work with insurance broker and prepare and distribute benefits materials; conduct meetings to communicate changes to employees, arrange for on-site representation by providers, and process changes within deadlines.

12.  Present benefits information to eligible employees and ensure employees gain an understanding of benefit plans and enrollment provisions.

13.  Plan, conduct, and report results of audits to ensure all enrollments are accurate and that dependent information is correct for each employee. Manage workers comp audits.

14.  Address benefit inquiries to ensure timely and accurate resolutions. Maintain contact with employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

15.  Manage and process monthly billings from providers. Review billings for accuracy and submit to supervisor for approval for payment in a timely manner. Resolve discrepancies with carriers and payroll.

16.  Administer online COBRA enrollments/changes and respond to in a timely manner.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position. Job descriptions are subject to periodic review and approval.

Cause-Driven Leadership Competencies

Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.

Functional Expertise: Executes superior technical skills for the role.

Program/Project Management: Ensures program or project goals are met and intended impact occurs.

Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.