Inclusion and Outreach Director

Fantastic Experience in an Incluson camp setting!
Camp Description
Phantom Lake YMCA Camp has been providing positive experiences for children from across the country since 1896. At Phantom Lake YMCA Camp your child will develop new friendships, experience new activities, tap their creativity and increase their awareness of the world around them. Our campers grow in self-confidence, learn to work cooperatively with others, and improve their sense of responsibility and independence. These traits help a young person to be happier and more successful all year long.
Job Description

The purpose of this position would be to strengthen the relationship between camp and the greater Milwaukee Community as well as promote the mission of Inclusion while improving camp’s accessibility. This would include finding and coordinating strategic partnerships that could be mutually beneficial. By expanding the outreach of camp through outreach campaigns, and providing information to organizations or schools this position will work to expand and build increasingly engaging programming and events at camp. By expanding inclusion services, camp will be better situated to provide services to individuals of all abilities both during the summer season and beyond. By making camp more physically accessible and generally inclusive overall and by training staff in line with these goals we can expand the services Phantom Lake YMCA Camp offers to historically disadvantaged populations.   

The Inclusion and Outreach Director is responsible for planning, operating and implementing a safe, innovative and high-quality Inclusion program for all attending camp. This position is responsible to carry out the mission and values of the Phantom Lake YMCA Camp. This position can be a seasonal summer position or, possibly full time-year round for the right candidate.


·       Bachelor’s degree, preferred in a related field and 2 years plus experience

·       Demonstrated ability to move from vision to action and the ability to articulate, motivate and inspire around mission

·       Strong verbal and written communication skills

·       Marketing and recruitment know-how

·       Demonstrated skills in planning, time management, flexibility, organization and independent work proficiency

·       Experience with Google platform (Gmail, Calendar, Google Docs)

·       Must be able to exhibit compassion, patience and a sense of humor

·       Outstanding people management skills

·       Familiarity with the standards of the Camp Licensing Preferred

·       Must exhibit: integrity, adaptability, enthusiasm, and respect

·       Current First Aid and Adult and Child CPR certification

Essential Functions
  • The Inclusion and Outreach Coordinator will work to enhance inclusive practices at Phantom Lake YMCA Camp in line with PLYC’s commitment to service. 
  • Oversees the Inclusion Program at camp, including building relationships with schools and teachers to identify potential campers and scholarship recipients. Coordinates appropriate modifications to existing camp programming and structure in line with gathering information about children in need of extra support through parent conversations. 
  • As well as to work to make sure that camp can accommodate the needs of each new camper including addressing accessibility and staffing. Work to develop training for staff coming into the Inclusion Program. Provide feedback to inclusion staff in the forms of check-ins and evaluations with a strong commitment to staff development. 
  • Collaborate with the rest of the team to increase scheduling of camp’s off-season programming including an informational website, advertising flyers and a detailed schedule for weekend groups. 
  • Work to find Grant opportunities or partnerships with philanthropic organizations to increase funding for new programming, camper scholarships and general projects. 
  • Work to engage with local communities to find volunteers for large-scale camp projects such as The Hollow at Phantom Lake, Spring Clean-Up, etc. 
  • This position requires extensive verbal and written communication with individuals and groups, as well as a highly organized and detail-oriented scheduling mind. The Inclusion and Outreach Coordinator has varied responsibilities that include assisting with sales, booking, staffing, scheduling, and facilitating. 
  • Work to create and build new partnerships with organizations in the Mukwonago and greater Milwaukee and Madison communities to help reach new campers as well as enhance programming. 
  • Build an accessible event schedule including; Fall event, breakfast with Santa, breakfast with the Easter Bunny, craft  or holiday fairs, community rummage sales, to expand camp’s name and ability to market to those attending events at camp. Advise on accessibility practices for these events. 
  • Organizational ability to manage and schedule groups, events, and staff effectively. A desire and ability to work in collaboration with a multitude of individuals and groups from socially diverse backgrounds. Build upon and expand community programming at camp utilizing the Carman Welcome Center, Ropes Course and Waterfront including workshops and retreats or school-age programming. 
  • Assist as needed on special projects or Summer camp programming. Assist the Camp Director and Summer Administrative Staff in high-pressure situations, and as needed with other tasks including parent phone calls, programming, leading staff meetings, etc. 
  • Continuous supervision throughout the summer, including most nights and weekends.
  • Design and ensure delivery of programs and activities appropriate to the camper population.
  • Help support the leadership team and summer staff by connecting with resources to develop mental health protocols, advise on inclusive practices in registration and training materials
  • During the summer, helps respond to and de-escalate situations in which campers or staff may feel distressed. Come up with plans of action following these instances, provide staff debriefs, connect staff, campers and families to appropriate resources if applicable    
  • Must be proficient in keeping records and managing paperwork including IEPs, medical information submitted by families, 504 plans, etc. Must maintain appropriate confidentiality and adhere to any organizational policies as this role is a mandated reporter of suspected child abuse and neglect by the State of Wisconsin.
  • Maintain the Phantom Lake YMCA Camp, Inc spirit and philosophy in all camp settings.
  • Responsible for day-to-day operation, development, and supervision of year-round programs.
  • Design, deliver, and evaluate camp program that meets the needs and interests of the camps target populations and ensure their delivery in a safe and quality manner.
  • Remain current with information on the developmental needs of youth.
  • Develop and implement crisis and risk management procedures.
  • Maintain routines, schedules, procedures, and communications for effective camp operation.
  • Manage property development and maintenance needs to ensure stewardship of current resources and identification of future needs.
Cause-Driven Leadership Competencies

Measures of success: 

  • Create and manage a Volunteer network and structure to bring resources and talent to camp 
  • Find and submit new Grants
  • Develop training for Inclusion Leadership Staff as well as the rest of summer staff; cross-training each summer position in Inclusive Practices, including but not limited to working with campers with disabilities, working with transgender or non-binary campers, campers with mental health challenges, campers who have experienced trauma, campers coming from different cultural or socioeconomic backgrounds, etc. 
  • Find programs in the Greater Milwaukee area to collaborate with in bringing future programming to camp and to identify new scholarship recipients 
  • Work towards finding permanent sensory equipment for camp sensory rooms, expand amount of sensory relief spaces available 
  • Establish and maintain outreach contacts to increase diversity of both staffing and camper base as well as determine methods for scholarship funding 
  • Develop resource drives for summer staff 
  • Maintain records on Inclusion Campers (those requiring extra support staff during their time at camp) in order to best advise others on working with them in the future 
Required Certifications

Required Certifications: First aid, CPR, and AED. American Heart Association or Red Cross preferred. Can be acquired at camp.