Youth and Family Manager

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Certifications required within 30 days of hire: American Red Cross CPR/AED and First Aid for the Professional Rescuer; the following trainings provided by the Y:  Medicare Fraud, Waste, and Abuse; Appropriate Touch; Child Sexual Abuse Prevention; Hazard Communication for Employees; Managing Your Risk of Exposure to Bloodborne Pathogens; Preventing Member and Guest Slips, Trips, and Falls; Risk Management 101; Safe Lifting; and Social Media & Digital Communications.
• Bachelor's degree in related field or equivalent and/or two or more years of management experience, preferably in multiple YMCA program areas or other not-for-profit agencies.
• Ability to direct through supervision of staff and program development.
• Prefer knowledge of, and previous experience with, behavior management and age-appropriate discipline strategies for children.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Scheduling flexibility based on meeting demands of job roles: early mornings, late nights, and weekend work possible.
• Valid NC Driver’s License.
• Ability and means to travel on a flexible schedule as needed with a driving record that meets YMCA policies.
• Proof of liability and property damage insurance on vehicle used is required.
• YMCA Leader certification preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

SUPERVISORY RESPONSIBILITIES: Directly supervises full time and part time staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing and approving timesheets; appraising performance; rewarding and disciplining employees; monitoring and updating all required staff certifications; addressing complaints and resolving problems.

COMPUTER LITERACY: Skills are essential in all of the Microsoft Office applications including Word, Excel, and Access. Ability to use these programs to lighten work load, develop reports and to automate procedures is very necessary.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment is usually moderate to loud.
• Travel is primarily within a 30 mile radius during the business day, although some out-of-area and overnight travel may be expected.