Camp Resident Director

Seeking an experienced, innovative, self-starter, disciplined & motivated individual to operate & expand the current program.
Job Description

Under the direct supervision of the Chief Executive Officer, the Camp Big Bear Director is accountable and responsible for the planning, development, maintenance, administration, expansion, and evaluation of the YMCA’s Camp Big Bear site and program operations in accordance with the Association’s policies and procedures.  Administrative duties include managing lease group use and coordination of the Santa Monica residence camp programs, staff and volunteer development and supervision, fiscal control, program promotion, quality assurance, special events and projects as assigned.  This person is responsible for the implementation, supervision and operation of safe and quality programs to all users. 

Apply online and include a full resume with cover letter and three professional references.

Benefits include:  Housing (lakefront residence/home), 90% individual health and life insurance, 8% retirement; professional development.

Job Location: Big Bear Lake, California


The Camp Big Bear Director must have a Bachelors degree in a related field or a minimum of five years related experience and ACA accreditation experience. The Camp Director must be ambitious with outstanding organizational, human relations, and resident camp programming skills. This position requires supervisory and administrative skills, budget development and control experience, experience in resident camp operations, maintenance, planning and program promotion.  Good written and oral communication skills. A self-starter who shows initiative to complete tasks and projects in a timely manner with minimum supervision. Experience in building community relationships.

The incumbent must be able to lift and carry at least fifty pounds properly and have some know how of construction and repair. Must be able to work outside in varied weather conditions including inclement weather. Efficient Mac and/or PC computer system skills are required. Must hold current First Aid and CPR certifications.

The Camp Big Bear Director must be professional, responsible and committed to working with people.  Be able to model and instill core values of caring, honesty, respect and responsibility within all areas of performance. S/he must have a genuine interest in the Santa Monica Family YMCA mission, people and the ability to establish harmonious relationships with staff, volunteers, members, lay leaders and the community. Must be willing to accept additional responsibilities as requested.

Essential Functions


  1. Program Management & Administration: proper planning, promotion, execution and evaluation of the lease groups, including programmatic, financial, and logistical operations of Camp Big Bear.
  2. Program Innovation
  3. Safety & Risk Management
  4. Facility & Grounds Management
  5. Community Relationship Building


  • Camp Planning, Operations, Evaluation & Development
  • Complete ACA accreditation and maintain certification and standards at all times.
  • Aggressively market and secure new lease groups
  • Meet annually set goals for obtaining lease groups.
  • Negotiate dates and terms with lease groups and finalize contracts promptly.
  • Assure retention of all returning and new lease groups.
  • Maintain good public relations with all lease groups providing a safe and caring and environment, doing everything possible to assure groups have an exceptional experience.
  • Responsible and accountable for the smooth running and continuity of camps and the constant upkeep of Camp Big Bear by the standards set forth by the Santa Monica Family YMCA.
  • Oversee and assure all camp development projects are completed in accordance with the YMCA’s aprpoved budget, timeline and scope of work.
  • Plan, organize, and implement all assigned tasks, areas and programs with staff and/or volunteer assistance within specified time frames.
  • Document and report monthly group usage that includes participant numbers.
  • Send evaluation/surveys to all camp groups within one week of departure.
  • Maintain adequate staff/volunteers to meet camp needs.
  • Maintain detailed, organized files and records on all aspects of the camp.

Staff Development

  • Select, recruit, train and supervise all paid/volunteer staff for all assigned areas of responsibility according to the YMCA’s policies.
  • Maintain up-to-date personnel files including required certifications (CPR, FIRST AID, ETC.)
  • Provide proper orientation, training and supervision to all staff.
  • Maintain written job descriptions for all staff.
  • Assure all staff are dressed in proper attire while on duty and identifiable as Y staff.
  • Assure staff receive, read, understand and abide by the YMCA Personnel Policies at all times.
  • Assure staff follow through on assignments as required.
  • Complete new hire files and submit to Human Resources within 3 days of hire.
  • Assure proper coverage for all assigned areas.

Maintenance: Equipment, Facility & Grounds

  • Assure the camp facility, grounds, supplies and equipment are maintained to the highest standard of cleanliness, safety and operable condition at all times.
  • Develop a written maintenance plan for the kitchen and camp facilities and see it is carried through in a timely manner.
  • Inventory and document all equipment and supplies.
  • Assure all staff/volunteers are trained how to properly store and take care of equipment and supplies.
  • Assure all staff/volunteers are trained in safe and proper use of YMCA equipment and supplies.
  • Assure all equipment and supplies are repaired or replaced in a timely manner.
  • Record all purchases, repairs and improvements in the Facility Dude software program.
  • Community Relations – Camp Promotion
  • Assure all informational, promotional and communication materials meet YMCA brand standards.
  • Be visible and accessible during group usage at all times.
  • Manage social media accounts weekly.
  • Post and monitor on a monthly basis.
  • Add at least one new Y story quarterly.
  • Follow the YMCA brand standard for development of all promotional materials and communications.
  • Develop an annual marketing calendar and strategy.
  • Develop and distribute promotional materials.
  • Respond to all suggestions/complaints within one week from the date received.
  • Respond to all messages promptly and within 24 hours.
  • Establish and maintain good relationships with volunteers, staff, neighbors, hosted groups and the community at large.

Budget Responsibility

  • Prepare annual operation budget.
  • Understand and adhere to budgetary guidelines set forth by the Santa Monica Family YMCA.
  • Practice sound budget control skills for accountability of income and expenses set forth in the annual budget.
  • Review monthly financial reports. Assess and correct discrepancies immediately.

Safety & Risk Management

  • Maintain current CPR & First Aid certifications at all times.
  • Complete all child abuse prevention training annually.
  • Develop and implement a safety and risk management procedures manual.
  • Always take safety into consideration for self and others, use good judgment and proper safety techniques in the performance of duties.
  • Know and train staff how to properly document incidents.
  • Review all incident reports and send to immediate supervisor within 24 hours.

Other Professional Responsibilities

  • Able to interpret and abide by all Association policies and procedures.
  • Staff liaison to the Camp Big Bear committee.
  • Responsible to a planned schedule inlcuding set office hours.
  • Exemplify professional attire, attitude and conduct with staff, volunteers, Board, camp guests and the public.
  • Submit in writing and receive approval for training events prior to attending.
  • Draft and adhere to quarterly performance standards to meet job expectations.
  • Attend staff meetings, other meetings, trainings and /or events as requested.
  • Accept additional responsibilities when asked.
  • Be visible and accessible for visiting groups at all times.
  • Adhere to all policies and controls set forth by the Santa Monica YMCA.
  • Able to drive between Camp and the Santa Monica YMCA when needed.
Cause-Driven Leadership Competencies

Advancing Our Mission and Cause

  • Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community
  • Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit
  • Philanthropy: Secures resources and support to advance the Y’s work
  • Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization

Building Relationships

  • Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community
  • Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause
  • Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence 

Leading Operations

  • Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment
  • Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model
  • Functional Expertise: Executes superior technical skills for the role
  • Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community
  • Program/Project Management: Ensures program or project goals are met and intended impact occurs 

Developing & Inspiring People

  • Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
  • Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations