Camp Resident Director

KEY AREAS OF RESPONSIBILITY

1. Program Management & Administration: proper planning, promotion, execution and evaluation of the lease groups, including programmatic, financial, and logistical operations of Camp Big Bear.
2. Program Innovation
3. Safety & Risk Management
4. Facility & Grounds Management
5. Community Relationship Building

AREAS OF PERFORMANCE

• Camp Planning, Operations, Evaluation & Development
• Complete ACA accreditation and maintain certification and standards at all times.
• Aggressively market and secure new lease groups
• Meet annually set goals for obtaining lease groups.
• Negotiate dates and terms with lease groups and finalize contracts promptly.
• Assure retention of all returning and new lease groups.
• Maintain good public relations with all lease groups providing a safe and caring and environment, doing everything possible to assure groups have an exceptional experience.
• Responsible and accountable for the smooth running and continuity of camps and the constant upkeep of Camp Big Bear by the standards set forth by the Santa Monica Family YMCA.
• Oversee and assure all camp development projects are completed in accordance with the YMCA’s aprpoved budget, timeline and scope of work.
• Plan, organize, and implement all assigned tasks, areas and programs with staff and/or volunteer assistance within specified time frames.
• Document and report monthly group usage that includes participant numbers.
• Send evaluation/surveys to all camp groups within one week of departure.
• Maintain adequate staff/volunteers to meet camp needs.
• Maintain detailed, organized files and records on all aspects of the camp.

Staff Development

• Select, recruit, train and supervise all paid/volunteer staff for all assigned areas of responsibility according to the YMCA’s policies.
• Maintain up-to-date personnel files including required certifications (CPR, FIRST AID, ETC.)
• Provide proper orientation, training and supervision to all staff.
• Maintain written job descriptions for all staff.
• Assure all staff are dressed in proper attire while on duty and identifiable as Y staff.
• Assure staff receive, read, understand and abide by the YMCA Personnel Policies at all times.
• Assure staff follow through on assignments as required.
• Complete new hire files and submit to Human Resources within 3 days of hire.
• Assure proper coverage for all assigned areas.

Maintenance: Equipment, Facility & Grounds

• Assure the camp facility, grounds, supplies and equipment are maintained to the highest standard of cleanliness, safety and operable condition at all times.
• Develop a written maintenance plan for the kitchen and camp facilities and see it is carried through in a timely manner.
• Inventory and document all equipment and supplies.
• Assure all staff/volunteers are trained how to properly store and take care of equipment and supplies.
• Assure all staff/volunteers are trained in safe and proper use of YMCA equipment and supplies.
• Assure all equipment and supplies are repaired or replaced in a timely manner.
• Record all purchases, repairs and improvements in the Facility Dude software program.
• Community Relations – Camp Promotion
• Assure all informational, promotional and communication materials meet YMCA brand standards.
• Be visible and accessible during group usage at all times.
• Manage social media accounts weekly.
• Post and monitor on a monthly basis.
• Add at least one new Y story quarterly.
• Follow the YMCA brand standard for development of all promotional materials and communications.
• Develop an annual marketing calendar and strategy.
• Develop and distribute promotional materials.
• Respond to all suggestions/complaints within one week from the date received.
• Respond to all messages promptly and within 24 hours.
• Establish and maintain good relationships with volunteers, staff, neighbors, hosted groups and the community at large.

Budget Responsibility

• Prepare annual operation budget.
• Understand and adhere to budgetary guidelines set forth by the Santa Monica Family YMCA.
• Practice sound budget control skills for accountability of income and expenses set forth in the annual budget.
• Review monthly financial reports. Assess and correct discrepancies immediately.

Safety & Risk Management

• Maintain current CPR & First Aid certifications at all times.
• Complete all child abuse prevention training annually.
• Develop and implement a safety and risk management procedures manual.
• Always take safety into consideration for self and others, use good judgment and proper safety techniques in the performance of duties.
• Know and train staff how to properly document incidents.
• Review all incident reports and send to immediate supervisor within 24 hours.

Other Professional Responsibilities

• Able to interpret and abide by all Association policies and procedures.
• Staff liaison to the Camp Big Bear committee.
• Responsible to a planned schedule inlcuding set office hours.
• Exemplify professional attire, attitude and conduct with staff, volunteers, Board, camp guests and the public.
• Submit in writing and receive approval for training events prior to attending.
• Draft and adhere to quarterly performance standards to meet job expectations.
• Attend staff meetings, other meetings, trainings and /or events as requested.
• Accept additional responsibilities when asked.
• Be visible and accessible for visiting groups at all times.
• Adhere to all policies and controls set forth by the Santa Monica YMCA.
• Able to drive between Camp and the Santa Monica YMCA when needed.