Youth Development Director

The Frank DeLuca YMCA Family Center located in Ocala, Florida is seeking a dynamic leader as the Youth Development Director to join our team
Job Description

Under the direction of the Executive Director, the Youth Development Director provides leadership and management of child development, summer camp, teen and family programming within the Family Center. The Youth Development Director manages member participation and retention through the development and execution of youth development programs to achieve strategic goals and provide outstanding customer service to all members. 

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  1. Bachelor’s degree or equivalent required; sports management, recreation management, physical education or related field of study preferred.
  2. Minimum 1-3 years of progressively responsible experience in sports, child development, teen, and summer camp programming preferred.
  3. Minimum 1-3 years of progressively responsible experience in staff supervision and leadership preferred.
  4. YMCA sports, youth development, or operations experience required.
  5. Knowledge of rules and regulations of each program offered to members and program participants.
  6. Microsoft Office proficiency required; Oracle experience a plus.
  7. Current CPR/AED and First Aid certifications required.
  8. Must be willing to regularly work flexible hours, weekends and holidays.
  9. Must be willing to travel within Central Florida. Must have valid Florida driver license.
  10. Read, write and communicate using English language sufficient to perform job functions.
  11. Excellent verbal, written and interpersonal communication skills.
  12. Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, volunteers and members.
  13. Excellent organization skills and attention to detail.
  14. Excellent problem-solving and analytical skills, as well as critical thinking ability.
  15. Ability to meet deadlines and work in a fast-paced multi-priority environment.
  16. Must be self-directed and able to work effectively and independently with little supervision.
  17. Must be able to handle diverse responsibilities resourcefully and multi-task effectively.
  18. Must exhibit a professional, courteous demeanor.
  19. Demonstrated responsibility, dependability, honesty and maturity.
  20. Excellent customer service skills.
Essential Functions
  1. Implement child development, summer camp, teen, and parent/child enrichment programs that promote retention of existing members and engagement of new members. Direct staff to support youth development initiatives to achieve retention goals.
  2. Analyze data, systems and processes to recognize growth and retention opportunities within the Youth Development department.
  3. Ensure proper implementation of youth development schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
  4. Identify and employ best practices in systems and technology to support effective management of the Youth Development department. Utilize available technology, reporting tools and data that enhance youth development participation and member retention.
  5. Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications.
  6. Create and implement youth development programs with an effort to allow participants to continue along a succession plan from child development to teen programming participation.
  7. Increase program participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration.
  8. Plan and execute youth development events at the Family Center. Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
  9. Establish and lead a volunteer Youth Development committee that assists in development and execution of membership retention efforts.
  10. Recruit, select, develop and retain appropriate skill depth level for the department. Supervise department staff. Support training and career succession plan for the staff team and positively improve the overall employee experience.
  11. Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
  12. Collaborate with the Executive Director to plan and manage the Youth Development budget. Control payroll and department purchasing costs within the budget and financial guidelines.
  13. Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
  14. Promote and represent the mission and core values of the YMCA of Central Florida in the family center and its programs.
  15. Focused on driving annual revenue through specific monthly goals and personalized programs that drive retention.
  16. Additionally driving annual revenue through staff members by: Membership engagement and retention.
  17. Supervision and leading staff to drive active member engagement.
  18. Focused on driving annual revenue through specific monthly goals and personalized programs that drive retention:
  19. Provide developmentally appropriate curriculums to children, teens and family.
  20. Development and implementation of child development and teen programs tailored to specific needs, utilizing innovative programming.
  21. All other duties assigned by Management.