Child Care Administrator

Child Care Administrator
Job Description

Position summary:

Under the direction of the Operations Director, the Family Program Director will focus on the development of new family programs resulting in an increase in new family memberships. Programs should reflect new innovative programming that is supportive to the YMCA strategic plan. 

Final Product:

Happy, satisfied members and a safe facility with an effective staff team 

Reports To: 

Operations Director


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience

  • Bachelor's Degree in related area is required
  • A minimum of 3 years experience with program development and management
  • A proven track record of successful new program development 

Language Skills: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with members or employees of the Association. 

Reasoning Ability:

Ability to anticipate, identify and address members needs to ensure safety and enjoyment. To accurately complete all required paperwork. Professionally handle and or ask for help to resolve conflict. Ability to follow instructions as given and/or directed by supervisor. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Certifications / Training:

  • CPR Certificate
  • First Aid Certificate
  • Listen First
  • Child Abuse Prevention
  • Team Leader Certification 

It is the Employees responsibility to maintain all certifications and renew in a timely manner in accordance with Certifying Organization. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands; balance, stoop, kneel or crouch; and talk or hear. The employee must occasionally lift and/or move up to 100 pounds. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position has exposure to Bloodborne Pathogens and the incumbent will be educated and prepared to do so. 

The noise level in the work environment is usually loud. Employee is occasionally exposed to outside weather conditions.

Essential Functions

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned

  • Oversee the following program areas: Day Camping, Sports & Recreational Programming, Family Programming, and Teen Programming.
  • Serve members of the program area in a direct contact manner, usually having daily contacts with participants, parents, and community at large
  • Plan, schedule and deliver mission-driven program offerings, within the framework of policies and procedures established by the Branch's Board of Management, in conjunction with supervising branch directors.
  • Schedule staff and programs to meet the needs of members and provide for maximum utilization of resources.
  • Ensure that all staff is properly certified; including first aid/CPR and attend all necessary trainings required to remain current in the position
  • Oversee the quality of program delivered and implement suggestions for improvement
  • Adhere to the Association's quality standards and guidelines relative to a specific program area. Communicate with and conduct regular assessments with participants and members regarding programs and services
  • Share in the ongoing effort to develop staff and volunteers by accessing the Association Training Academy and providing recognition.
  • Maintain all necessary reports, member tracking and statistical data as required for program management.
  • Cultivate positive public relations by listening and responding to member needs. Encourage memberships for program participants who are not currently members
  • Develop, monitor and control department budgets to insure program areas meet annual revenue and net goals
  • Serve as an ambassador of the YMCA by promoting the YMCA as a membership organization
  • Insure camp meets all standards to maintain its ACA accreditation
  • Assist in branch or association fund raising efforts, providing leadership when necessary, assisting a team, recruiting and training volunteers
  • Work in harmony and cooperation with other staff members at the branch and Association level as well as with volunteers and members to develop a team spirit and family atmosphere. Insure proper communications and advertisement of your program area's activities between the departments you direct and these audiences.
  • Work in collaboration with others to extend the YMCA into the community, researching opportunities and funding sources. Be willing to participate in activities that lead to community involvement
  • Support the YMCA mission and serve as a role model for the character development initiative
  • Lead ongoing recruitment and training efforts to facilitate staff and volunteer involvement on program committees and special events / programs.
  • Perform community outreach when not actively programming
  • Build and cultivate strong relationships with the school systems within the service area.
  • Share in the public relations and marketing of programs
  • Assist in budget preparation and good financial stewardship for the program involved
  • Participate in branch and Association staff meetings, trainings and events as well as in cluster, field and national YMCA groupings as appropriate for cooperative and coordinated efforts.
  • Continually enhance professional development through workshops, educational courses, seminars, program school offerings and appropriate reading material
  • Work to insure a risk-free environment, i.e. caution regarding unsafe practices and conditions. Report accidents and injuries and complete incident reports
  • Brief supervisor on all phases of programming on a regular basis
  • Perform other such duties as agreed upon with the Operations or Executive Director.

YMCA of Greater Providence Team Standards:

  • Know our mission and be able to tell our story.
  • The mission of the YMCA of Greater Providence is to build healthy spirit, mind and body for all, through programs, services and relationships that are based on our core values of caring, honesty, respect and responsibility.
  • Honor your colleagues by being on time, present and fully engaged at all times.
  • If you disagree, propose a solution.
  • Be accountable for results.
  • A commitment to valuing and acting as one YMCA as evidenced by referring to ourselves as employees of the YMCA of Greater Providence.
  • Display leadership that requires not only skill, but energy, passion, optimism and creativity.
  • Build open and honest communication. Face to face, or voice to voice, is the
  • preferred method of communication with email for information sharing only.
  • Deliver exceptional service that is of high value. Build a positive staff team. Be friendly.

Supervisory Experience

Supervise camp, youth, sports and recreation, family and teen personnel during morning, afternoon, evenings and weekends as per schedule. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Terminating employees will be done in consultation with the, Operations Director or Executive Director who will consult with Human Resources.