Sr. Aquatics Director

Connecting People to Healthier Lives is the guiding principle for every team member, every day, at the Greater Philadelphia YMCA.
Job Description

The Senior Team Leader position is a high-profile leadership position that is responsible for helping the Branch Executive Leader with the overall direction, coordination, operation, and success of the Branch.  The Senior Team Leader will ensure the Branch meets or exceeds financial goals, while providing remarkable leadership in areas of member experience, team member experience, new membership growth, in-Branch business performance, and member participation.    
   
The Senior Team Leader will provide daily support to a team of 50+ team members and offer ongoing leadership, motivation, and development.  They are responsible for casting, coaching, communication, alignment, and holding Department Leaders accountable (both direct and non-direct reports) to collective Greater Philadelphia YMCA expectations.   The Senior Team Leader will also act as the Branch ambassador to provide each member a great experience.
 

Under extraordinary circumstances, all leaders will be asked to flex into areas they might not normally work in as well as contribute a greater degree of direct service in addition to their typical leadership responsibilities. These circumstances vary but may include but not be limited to those that result in the need for reduced hours while the amount of service being provided may remain the same. 

Qualifications
  • Bachelor’s degree in related field 
  • 3-5 years of experience with current ARC Lifeguard/Water Park, CPR for Professional Rescuer, First Aid, Administering Emergency Oxygen and YMCA Swim Lesson Instructor certification with 2 years of related experience. 
  • 5+ years experience in fitness, retail, recreation management or hospitality industries 
  • 5+ years experience managing 50+ team members 
  • 5+ years experience managing Profit and Loss (P&L) statements/revenue/EBITDA budgets 
  • Experience providing high-end member service and managing member concerns 
  • Pursue CPO and applicable certifications related to your location within 6 months. 
  • Ability to use water chemistry test kit. 
Essential Functions
  • Provide leadership in the delivery of quality within the YMCA aquatic department.    
  • Ensure that all instructors are trained and provide programs that meet member needs and YMCA standards.   
  • Responsible for overall implementation of the Swim Team.  
  • Monitor all aquatic programs and staff for safety, quality and member service.  
  • Develop relationships with members and obtain regular feedback on programs.  
  • Provide program enhancements to ensure that member needs are being met in line with Association guidelines.  
  • Supervise staff and ensure appropriate staffing of pool and programs.  
  • Responsible for staff in-service training, feedback, and staff audits to ensure program quality.  
  • Ensure safety and cleanliness in the pool area, locker rooms and adjoining locations.    
  • Complete weekly maintenance checklist.  Complete pool logs on a regular basis.  
  • Ensure that pool staffing is within YMCA standards before leaving the area or performing maintenance items.    
  • Conduct lifeguard and safety audits daily.  
  • Perform pool maintenance duties in accordance with OSHA Hazardous Materials Precautions.  Hose down pool deck, put away all equipment.  Perform water quality testing. Perform regular surveys of pool and filter room.  
  • Implement the Aquatic Budget.  
  • Serve as a member of the management team and Leader on Duty for the facility.  
  • Actively campaign for the Annual Campaign and work to develop donors and volunteers. Provide leadership to the Aquatics Quality Team.  
  • Provide excellent service to members and participants.  Communicate all pool rules and ensure that you are accessible and identifiable.