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Resource and Referral

Referral Policy

We provide free child care referrals to parents for their specific child care needs in licensed and legally license-exempt facilities in San Diego County.

Services are provided to everyone who requests them, regardless of income or other eligibility factors. We carefully maintain parent and provider confidentiality.

To access the child care referral line, call 1-800-481-2151 during these hours:

  • Monday through Thursday: 8:00 a.m. to 4:00 p.m.
  • Fridays: 8:00 am to 12:00 p.m.
  • Leave a message 24 hours a day.
Families have a variety of child care options, including family child care homes, child care centers, preschools, before and after school care, and in-home agencies.

We seek to promote and develop quality care for children, but we do not make recommendations regarding particular providers.

We strongly encourage parents to visit facilities and review provider histories with Community Care Licensing before making any final decisions for child care arrangements. You can reach Community Care Licensing at 619-767-2200.

Responsibility for selecting a child care provider rests with you. To help, we have referral and complaint policies available for parents, providers, or other interested persons. Call us at 1-800-481-2151 to request a copy.