Our goal is to provide families with information to help them understand options for care, and how to choose a quality program that meets their family's needs.
Resource and Referral Policies
YMCA Childcare Resource Service (YMCA CRS) Resource and Referral Department has established the following procedures for child care referrals and complaints:Referral Policy
YMCA CRS has established procedures to ensure that all complaints from parents, providers, and community members are addressed in a clear and equitable manner.Complaints against a child care provider or program
Complaints against a parent or guardian
Complaints against staff or agency
YMCA CRS strives to meet the needs of the community. Community comments help us provide quality customer service and plan for changes in services and program implementation.
If you require additional information about the complaint policy, call the Child Care Referral line (1.800.481.2151) and ask to speak to a Resource and Referral Department Manager.
Complaints receive a response within one business day and receive the attention of the Resource and Referral Department Head and the Executive Director.
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The YMCA of San Diego County is dedicated to improving the quality of human life and to helping all people realize their fullest potential as children of God through the development of the spirit, mind and body.
Childcare Resource Service | 3333 Camino del Rio South, Suite 400, San Diego, CA 92108 | 619.521.3055 | Corporate Site